Driftsun Phone Numbers and Emails

Customer Service:

  • (877) 528-3269

Driftsun Email:

Customer Service

Driftsun Contact Information

Driftsun Website:

Driftsun Online Chat:

Corporate Office Address:

Driftsun
825 Main Street
Chico, California 95973
United States
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Driftsun Rating Based on 1 Review

Rating details

2.8
more details
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Driftsun Customer Service Calls

6 TOTAL
CALLS
00:31 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Driftsun Customer Service?

Return/ Replace Question:

  • “Need a replacement hook”
  • “Replacement”

Product/ Service Question:

  • “Drift sun sup pump not working”

Payments and Charges Question:

  • “Declined payment”

Other Question:

  • “Kayak bladder popped”
  • “Part”

About

Driftsun Return Policy
Driftsun accepts merchandise returns within 30 days of the original receipt date and will issue a refund for the product at the time of the return, only with a valid proof of purchase and photos of the product. A valid proof of purchase is an original sales invoice or packing slip. Return labels for general returns are not provided. Please have The User's Order ID ready or included within The Client's email. If The User notice damage upon opening the item (concealed damage), then take pictures of the damage, and contact Cs@Driftsun.com. Carriers only allow two (2) business days after delivery to file a freight claim, so please contact The Company as soon as possible. Please make sure to specify whether The User would like a replacement item or would like to return the item for a credit. For info about The Customer's specific warranty, parts or repairs, email Cs@Driftsun.com and website will be happy to guide The User of Website
To read more: https://www.driftsun.com/pages/returns
Driftsun Delivery Policy
To read more: https://www.driftsun.com/pages/shipping
Driftsun Warranty
To read more: https://www.driftsun.com/pages/warranty
Driftsun FAQ
I am missing part of Company's order or received something damaged. Inflatable boards provide many of the same benefits as wood or epoxy with some added features. When fully inflated, inflatable boards are as firm and stable feel as traditional epoxy or wood boards. Some added benefits include the ability fold it up and pack it in a carrying bag that easily fits in The Client's car and easily carries down to the beach. Inflatable boards are also more comfortable on The Client's feet than traditional boards, due to the feel of the inflated surface. Lastly unlike most wood or epoxy boards, inflatable boards have drawstrings and other goodies heat welded to the surface for keeping The Customer's valuables securely on board. Inflatable SUPs are actually much more durable than their wood or epoxy counterparts. Driftsun over-engineered Driftsun's' boards to make them virtually indestructible.
To read more: https://www.driftsun.com/pages/faqs
Top Driftsun Products

Kayak

Summary

Driftsun is a retail company which specializes in sales of outdoor and sporting goods. It was founded in 2014. The headquarters is based in Chico, California, United States. Driftsun offers the following products: water sports, ice chests, sports & recreation, and hammocks & chairs. The company provides one year manufacturer's warranty on all items. Driftsun ships their products across the continental United States. Free delivery option is possible. The company accepts returns for exchange and refund within 30 calendar days of the delivery date. Available payment options are Visa, MasterCard, American Express, and Discover. It is possible to use PayPal service. Order status can be tracked in personal profile on the company website.

Driftsun reviews and complaints

Driftsun is ranked 33 out of 393 in Sport category

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