Contact Dreams Mattresses Customer Service
Dreams Mattresses Phone Numbers and Emails
Customer Service:
-
+44 800 652 6750
Sales::
-
+44 800 652 5090
Dreams Mattresses Email:
Dreams Mattresses Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Dreams Mattresses is 448006526750. 93% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday.
Be prepared for the call as Dreams Mattresses may ask you for the following information to identify you as a customer: order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Dreams Mattresses is 448006526750. 93% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday.
Be prepared for the call as Dreams Mattresses may ask you for the following information to identify you as a customer: order id or tracking no.
People call Dreams Mattresses mainly because of product/ service, return/ replace, shipping and delivery.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Dreams Mattresses is customer.care@dreamsbelfast.com.
Contact Information
Dreams Mattresses Website:
Dreams Mattresses Help Center:
Summary of Dreams Mattresses Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dreams Mattresses?
Shipping and Delivery Question:
- “Missing parts”
- “Bed delivery time”
- “Wrong delivery”
Product/ Service Question:
- “Possible purchase”
- “Complain”
- “Order error”
Return/ Replace Question:
- “Change delivery address”
- “Returns”
- “My replacement”
Payments and Charges Question:
- “Pending payment to my account”
Request for Information Question:
- “Reschedule”
Refund Question:
- “Refund”
Staff Question:
- “Add service plan to order”
Other Question:
- “Fault bed”
- “Emergency”
- “Regarding matress”
About
Dreams Mattresses is one of the UKs leading bed retailers and bed manufacturer. The companyspecializes in beds, mattresses, bedroom furniture, bedding as well as bed linen. With 170 stores throughout the country, the head office of Dreams is located in Loudwater, High Wycombe, England. Dreams began in 1985 when Mike Clare opened his first sofa bed shop in Uxbridge West London. Mike used personal loans and savings to fund the venture, and in 1987 the 'Sofa Bed Centre' was renamed Dreams. Soon, the business opened its first Head Office and warehouse High Wycombe. By 2008 Dreams had over 250 stores, its own bed factory, recycling plant and training academy. The company was sold to the private equity firm Exponent for 230M. Today the company is a part of one of the UKs leading retailer groups Sun European Partners.
Dreams Mattresses is ranked 39 out of 569 in Bed and Bath category
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