Contact Dreams Mattresses Customer Service
How to Reach a Person at Dreams Mattresses
Customer Service:
-
+44 800 652 6750
Sales/ Reservations:
-
+44 800 652 5090
Dreams Mattresses Email:
Dreams Mattresses Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Dreams Mattresses Phone Number | +44 800 652 6750 |
| Most Popular Dreams Mattresses Email Address | customer.care@dreamsbelfast.com |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Contact Method Distribution | 65% phone, 35% email |
| Common Reasons for Contact | Product/ service, return/ replace, shipping and delivery |
| Prepare before the call to Dreams Mattresses | Order id or tracking number |
Contact Information
Dreams Mattresses Website:
Dreams Mattresses Help Center:
Summary of Dreams Mattresses Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dreams Mattresses?
Shipping and Delivery Question:
- “Missing parts”
- “Bed delivery time”
- “Wrong delivery”
Product/ Service Question:
- “Possible purchase”
- “Complain”
- “Order error”
Return/ Replace Question:
- “Change delivery address”
- “Returns”
- “My replacement”
Request for Information Question:
- “Information”
- “Reschedule”
Payments and Charges Question:
- “Pending payment to my account”
Refund Question:
- “Refund”
Staff Question:
- “Add service plan to order”
Other Question:
- “Fault bed”
- “Emergency”
- “Regarding matress”
About
Dreams Mattresses is one of the UKs leading bed retailers and bed manufacturer. The companyspecializes in beds, mattresses, bedroom furniture, bedding as well as bed linen. With 170 stores throughout the country, the head office of Dreams is located in Loudwater, High Wycombe, England. Dreams began in 1985 when Mike Clare opened his first sofa bed shop in Uxbridge West London. Mike used personal loans and savings to fund the venture, and in 1987 the 'Sofa Bed Centre' was renamed Dreams. Soon, the business opened its first Head Office and warehouse High Wycombe. By 2008 Dreams had over 250 stores, its own bed factory, recycling plant and training academy. The company was sold to the private equity firm Exponent for 230M. Today the company is a part of one of the UKs leading retailer groups Sun European Partners.
Dreams Mattresses is ranked 100 out of 633 in Bed and Bath category
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