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We travelled 2 hours to visit today to your theme park 9.7.23 2 adults and a disabled child. Paid for full day!

Due to the rain the park closed at 7pm and we waited around for 2 hours before that for rides to re open. We went to customer service only to get told we were shouting. We were not.

as my husband as adhd and my child is autistic they did not take this into consideration so we ended up leaving as it caused us to much stress.

We visit hear all the time and this is not how we should be treat by staff when we lost 3 hours out of our day.

There is 3 tickets.

I would like this to be took further. It was disgusting.

Location: Loughborough, Leicestershire

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