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Contact Draper James Customer Service

Draper James Phone Numbers and Emails

Toll-Free Number:

  • (800) 396-7703
    Privacy Inquiries
Call customer service
Send Message

Customer Service:

  • (952) 426-4251
    Bloomington, Minnesota
  • (346) 319-4872
    Houston, Texas
  • (859) 618-6785
    Lexington, Kentucky
  • (615) 997-3601
    Nashville, Tennessee

Draper James Emails:

Customer Service
Houston, Texas, Lexington, Kentucky, Nashville, Tennessee
Jobs/ Career
Media
Press Inquiries
mallofamerica@draperjames.com
Bloomington, Minnesota
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More phone numbers and emails Less phone numbers and emails

How to Contact Draper James?

Most Popular Number:

(800) 396-7703
Privacy Inquiries
Total calls: 34 Last call: Aug 13, 2024
author avatar
PissedConsumer Reporter

One of the most popular ways to contact any support team is via phone. Draper James customer service phone number is 952-426-4251. This is the phone number for reaching out to the support team in Bloomington, Minnesota. If you are calling from Houston, dial 346-319-4872.
For all legal experts who need to contact the company on the matter of privacy inquiries, the phone number to call is 800-396-7703.

Draper James email address for contacting the support team is customercare@draperjames.com. To contact the support team in a certain location, send an email to one of the following addresses:
houston@draperjames.com (Houston, Texas)
lexington@draperjames.com (Lexington, Kentucky)
nashville@draperjames.com (Nashville, Tennessee)
mallofamerica@draperjames.com (Bloomington, Minnesota)
To get in touch with the PR department, drop an email at draperjames@azionepr.com. If you are looking for a job and interested in career opportunities offered by Draper James, send your resume to careers@ draperjames.com.

Draper James has its main office located in New York. Draper James address is 33 East 33rd Street, Suite 402, New York, New York 10016, United States. In addition to the head office, the company has branches in Nashville, Lexington, and Houston.

The company operates during normal business hours. The usual hours of operation are Monday through Friday from 9 am to 5 pm. However, the schedule may vary during the holiday season. Contact Draper James customer care team in advance to get updates on the operation hours.

Currently, Draper James website doesn’t have an option of contacting the support team. There is no “Contact Us” form or live chat available. However, there are still plenty of ways to get in touch with the support department. For example, you can contact the company via phone or email. Those who prefer messaging on social media can drop a line to the Draper James support Facebook or Instagram.

Draper James Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Draper James is 8003967703. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 7 seconds.

  • People call Draper James mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Draper James Website:

Draper James Help Center:

Corporate Office Address:

Draper James, LLC
33 East 33rd Street, Suite 402
New York, New York 10016
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm


Locations:

2608 12th Avenue South,

Nashville,

Tennessee 37204,

United States


120 Summit at Fritz Farm Suite 170,

Lexington,

Kentucky 40517,

United States


5135 W. Alabama, Suite #5310,

Houston,

Texas 77056,

United States

More contact details

Draper James Rating Based on 3 Reviews

Rating details

2.3
more details
Exchange, Refund and Cancellation Policy
Warranty
Customer service
Discounts and Special Offers

Rating stats

Rating trend

Summary of Draper James Customer Service Calls

57 TOTAL
CALLS
00:07 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Draper James?

Request for Information Question:

  • “Need help w return”
  • “Questions about a dress”
  • “Order inquiry”

Shipping and Delivery Question:

  • “Wrong address”
  • “Order not arrived”
  • “Shipping question”

Return/ Replace Question:

  • “Return”
  • “Make a return”
  • “Exchange”

Activation/ Cancellation Question:

  • “Item cancelled by you on my order. I then ordered a different size, but was charged more!rent”
  • “Unsubscribe”

Product/ Service Question:

  • “Complaint”
  • “I purchased a handbag there that I dearly love but it's coming apart and I haven't had it very long”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Item on sale at store but not on website”

Cards Question:

  • “Gift card”

Other Question:

  • “I need promo”
  • “Promotion”

Compare Draper James Customer Service To

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