1.7K views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Advanced Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.6

First a caveat that this is the first year that I've used Drake Software in my practice. I was lured to Drake Software based upon the recent reviews in the Journal of Accountancy, 2015 Tax Software Survey. My experience with the Drake Software has been less than stellar, and I might add downright unnerving, and I wonder how many others have had one or more of the following experiences.

First, there were multiple issues with State Tax Forms. These problems were acknowledged by Drake, but took over EIGHT weeks during the tax season to fix, and only after many phone calls to tech support and Steven Drake.

Two, the software is rudimentary at best, imagine a DOS like program with no graphic interface.

Three, if you think that an IRS payment or refund confirmation is important to have, then you may want to bypass Drake Software, as they can confirm that a return has been accepted or rejected, but this year they lost a payment to the IRS for a fairly large sum for one of my clients.

Four, although tech support is responsive, and you almost always get a tech support person when calling in, many are more knowledgeable than others.

I for one will be moving to Intuit Pro Series next year as Drake has many issues regarding ease of use, accuracy, processing of tax returns and report generation.

Thankfully this learning experience wasn't too costly, as Drake Software is cheap.

Reason of review: Bad quality.

Drake Software Cons: Software interface, Clunky feel to software, Inaccurate state tax returns, Federal return payments not being processed.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Drake Software Reviews

  1. 4 reviews
  2. 4 reviews
  3. 4 reviews
  4. 4 reviews
  5. 11 reviews
Drake Software reviews