Contact DR Power Equipment Customer Service

Customers can contact the NEUTON Power Equipment office for general queries and concerns via the toll-free helpline, 1-800-798-2921. DR Power Equipment customer service handles client issues and inquiries at 1-800-687-6575 between business hours. For international consumers, 1-802-737-7984 is the contact number for information and assistance. For legal and privacy concerns, use the DR Power Equipment phone number 1-888-436-3722 to call or message the relevant agent. Users reaching out for sales or product information can call Monday through Friday between 8:00 AM and 8:00 PM ET. The company offices are also open on Saturday between 8:30 AM and 5:00 PM ET and Sunday between 10:00 AM and 4:00 PM ET to efficiently assist clients. Those reaching out for customer service and technical support can contact the relevant agent between 8:30 AM and 5:00 PM ET on weekdays.

Customers can use one of the three published emails to relay their queries and concerns to the business agents. To contact the legal department for privacy inquiries, privacy@generac.com is the email address. The DR Power Equipment email legal.admin@generac.com is also available for similar purposes. Clients consulting the media department for relevant issues and inquiries can write to social@drpower.com. Users can submit a request via email at any time of the day. However, the response can take two or three business days, making it comparatively less feasible than calling DR Power Equipment customer service for urgent matters.

The DR Power Equipment address for its headquarters is 800 Hinesburg Road, South Burlington, Vermont 05403, United States. Clients with legal issues and concerns can consult the department at S45 W29290 Hwy. 59, Waukesha, WI 53189, for assistance between business hours. Visiting the DR Power Equipment locations is best for matters that are too complex to resolve online. Those with general queries and concerns can also meet the customer service team to seek better solutions. However, using the DR Power Equipment phone number or email would be a comparatively time-saving option.

To reach the company agent online, head to the DR Power Equipment website and click the direct links to find the sales agent or distributor in Europe, the Middle East, Africa, Asia, and America. Users with technical queries and concerns can fill out the contact form on the same page. When doing so, one must specify their request type and provide all the required details, including their name, address, phone number, email, product type, and machine serial number. Once complete, click Submit Form to relay it to DR Power Equipment customer service, and expect a response within a few hours or days.