Dr Jays Phone Numbers and Emails

Toll-Free Number:

  • (888) 437-5297
Send Message

Customer Service:

  • (858) 634-5595

Dr Jays Emails:

Customer Service
Orders and General Information
Media
Advertise, Corporate Communications, Marketing Inquiries
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Contact Information

Dr Jays Website:

Dr Jays Help Center:

Corporate Office Address:

Dr Jays
853 Broadway
New York, New York 10003
United States

Other Info (opening hours):

Mailing Address:

7930 Arjons Drive, Suite D

San Diego, CA 92126


Hours:

Monday - Friday: 9 am - 11 pm (EST)

Saturday and Sunday: 11 am - 7 pm (EST)

Dr Jays Rating Based on 2 Reviews

Rating details

2.2
more details
Advertised vs Delivered
Product or Service Quality
Location
Price Affordability

Rating stats

Rating trend

Summary of Dr Jays Customer Service Calls

70 TOTAL
CALLS
04:16 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dr Jays?

Shipping and Delivery Question:

  • “Hi did you do shipping to Uk”
  • “The size of my item”
  • “Shipping”

Activation/ Cancellation Question:

  • “Order was cancelled”
  • “They cancel my oder to see if they put my money back on my card”
  • “Cancel a shirt”

Return/ Replace Question:

  • “I need a return lable”
  • “About the item I return”
  • “Return”

Account Question:

  • “Need my information to log into account to pay my monthly bill”
  • “I'm a new customer and would like to set up a account so that I make a purchase”

Request for Information Question:

  • “Find out if they have a 5x winter coat”
  • “They said they needed to speak to me about an order”

Payments and Charges Question:

  • “Im tryna place a order dont know the reasoms it not accepting payment”
  • “About order made forgot promo code and want to make a change”

Refund Question:

  • “Refund”

Cards Question:

  • “Credit card charge”

Other Question:

  • “Haven't receive my package”
  • “My order”
  • “Hours”

About

Dr Jays reviews and complaints

Dr Jays is ranked 491 out of 3462 in Footwear and Clothing category

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