Contact Dr Jays Customer Service
Dr Jays Phone Numbers and Emails
Toll-Free Number:
-
(888) 437-5297
Customer Service:
-
(858) 634-5595
Dr Jays Emails:
Customer Service
Orders and General Information
Media
Advertise, Corporate Communications, Marketing Inquiries
Contact Information
Dr Jays Website:
Dr Jays Help Center:
Corporate Office Address:
Dr Jays
853 Broadway
New York,
New York
10003
United States
Other Info (opening hours):
Mailing Address:
7930 Arjons Drive, Suite D
San Diego, CA 92126
Hours:
Monday - Friday: 9 am - 11 pm (EST)
Saturday and Sunday: 11 am - 7 pm (EST)
Summary of Dr Jays Customer Service Calls
70
TOTAL
CALLS
CALLS
04:16
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dr Jays?
Shipping and Delivery Question:
- “Hi did you do shipping to Uk”
- “The size of my item”
- “Shipping”
Activation/ Cancellation Question:
- “Order was cancelled”
- “They cancel my oder to see if they put my money back on my card”
- “Cancel a shirt”
Return/ Replace Question:
- “I need a return lable”
- “About the item I return”
- “Return”
Account Question:
- “Need my information to log into account to pay my monthly bill”
- “I'm a new customer and would like to set up a account so that I make a purchase”
Request for Information Question:
- “Find out if they have a 5x winter coat”
- “They said they needed to speak to me about an order”
Payments and Charges Question:
- “Im tryna place a order dont know the reasoms it not accepting payment”
- “About order made forgot promo code and want to make a change”
Refund Question:
- “Refund”
Cards Question:
- “Credit card charge”
Other Question:
- “Haven't receive my package”
- “My order”
- “Hours”
About
Dr Jays is ranked 491 out of 3462 in Footwear and Clothing category
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Dr Jays