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Contact Dr Axe Customer Service

Dr Axe Phone Numbers and Emails

Toll-Free Number:

  • (855) 803-1275
Call customer service
Send Message

Legal:

  • (855) 949-0279
    Privacy Inquiries

Dr Axe Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?

How to Contact Dr Axe?

Most Popular Number:

(855) 803-1275
Total calls: 13 Issues resolved: 2 Last call: Jan 3, 2025
author avatar
PissedConsumer Reporter

The primary Dr Axe phone number is 1-855-803-1275, which answers all sorts of general inquiries or concerns regarding their products or services. In case of legal privacy-related issues, the other Dr Axe contact number is 1-855-949-0279.
Dr Axe customer support calls can be made Monday through Friday from 7:00 AM to 8:00 PM CST and Saturdays from 8:00 AM to 7:00 PM CST. These extensive Dr Axe customer service hours allow customers enough chances to seek guidance from the support team.

You may wish to contact Dr. Axe support via email as well. This Dr. Axe email can be found at help@draxe.com, which helps customers regarding all customer service options. Similarly, concerns of a legal privacy nature can be sent to Dr. Axe's email at privacy@ancientnutrition.com. Dr. Axe emails are attended to anytime and within the service hours mentioned above. This flexibility accommodates customers, allowing them to discuss concerns or requests conveniently, knowing that they can expect a prompt reply within designated support hours.

Dr. Axe office address operates under its parent company, Ancient Nutrition, LLC, whose corporate office is located at 2000 Mallory Lane, Suite 130-307, Franklin, Tennessee 37067, United States. This Dr Axe address is also the company's mailing address. One can visit the office in person, but it would be best to do that during their phone service hours for the staff's availability.

Individuals can find online support on the Dr Axe website under the Contact section, which can be used to access their Facebook page to join the Dr Axe health community. Nonetheless, a customer support person cannot answer health questions or medical advice. For real-time assistance, live chatting within Dr Axe website can be accessed from Monday to Friday, 8:00 AM CST to 5:00 PM CST.

Dr Axe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Dr Axe is 8558031275. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Friday, while the shortest are on Thursday.

  • Be prepared for the call as Dr Axe may ask you for the following information to identify you as a customer: email.

View full overview ›
PissedConsumer Club

Contact Information

Dr Axe Website:

Dr Axe Help Center:

Corporate Office Address:

Ancient Nutrition, LLC
2000 Mallory Lane, Suite 130-307
Franklin, Tennessee 37067
United States

Other Info (opening hours):

Phone Hours:

Monday – Friday: 7:00am – 8:00pm CST

Saturday: 8:00am – 7:00pm CST


Live Chat Hours:

Monday – Friday: 8:00am – 5:00pm CST

More contact details

Dr Axe Rating Based on 2 Reviews

Rating details

4.8
more details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Dr Axe Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dr Axe?

Product/ Service Question:

  • “Can't the code B2G1 to work online”
  • “Product otder”
  • “Disappointed with a call”

Request for Information Question:

  • “Place an order”
  • “Want to determine if Dr. Ask can help my health condition”

Activation/ Cancellation Question:

  • “I need to cancel my subscription for probiotics”
  • “Cancel order & return product”

Cards Question:

  • “Reestablish my AutoShip, because my bank card has changed”

Shipping and Delivery Question:

  • “Regarding a shipment I just received”

Other Question:

  • “Push order back”
  • “I cannot use the bone broth...chocolate.”

Compare Dr Axe Customer Service To

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