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Contact Dr Axe Customer Service

How to Reach a Person at Dr Axe

Verified Contact Information

Toll-Free Number:

  • 1-855-803-1275
Call Now
Send Message

Legal:

  • 1-855-949-0279
    Privacy Inquiries

Customer Service:

help@draxe.com

Legal:

privacy@ancientnutrition.com
Privacy Inquiries

Dr Axe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Dr Axe Phone Number
1 (855) 803-1275
Average Hold Time
00:00:22
Average Calls duration
3 minutes
Most Popular Dr Axe Email Address
help@draxe.com
Dr Axe Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact Dr Axe?

The primary Dr Axe phone number is 1-855-803-1275, which answers all sorts of general inquiries or concerns regarding their products or services. In case of legal privacy-related issues, the other Dr Axe contact number is 1-855-949-0279.
Dr Axe customer support calls can be made Monday through Friday from 7:00 AM to 8:00 PM CST and Saturdays from 8:00 AM to 7:00 PM CST. These extensive Dr Axe customer service hours allow customers enough chances to seek guidance from the support team.

You may wish to contact Dr. Axe support via email as well. This Dr. Axe email can be found at help@draxe.com, which helps customers regarding all customer service options. Similarly, concerns of a legal privacy nature can be sent to Dr. Axe's email at privacy@ancientnutrition.com. Dr. Axe emails are attended to anytime and within the service hours mentioned above. This flexibility accommodates customers, allowing them to discuss concerns or requests conveniently, knowing that they can expect a prompt reply within designated support hours.

Dr. Axe office address operates under its parent company, Ancient Nutrition, LLC, whose corporate office is located at 2000 Mallory Lane, Suite 130-307, Franklin, Tennessee 37067, United States. This Dr Axe address is also the company's mailing address. One can visit the office in person, but it would be best to do that during their phone service hours for the staff's availability.

Individuals can find online support on the Dr Axe website under the Contact section, which can be used to access their Facebook page to join the Dr Axe health community. Nonetheless, a customer support person cannot answer health questions or medical advice. For real-time assistance, live chatting within Dr Axe website can be accessed from Monday to Friday, 8:00 AM CST to 5:00 PM CST.

PissedConsumer Club

Contact Information

Dr Axe Website:

Dr Axe Help Center:

Corporate Office Address:

Ancient Nutrition, LLC
2000 Mallory Lane, Suite 130-307
Franklin, Tennessee 37067
United States

Other Info (opening hours):

Phone Hours:

Monday – Friday: 7:00am – 8:00pm CST

Saturday: 8:00am – 7:00pm CST


Live Chat Hours:

Monday – Friday: 8:00am – 5:00pm CST

More contact details

How Customers Rate Dr Axe Support?

4.0 / 5
Good

Based on 71 calls to Dr Axe customer support through PissedConsumer.com and 1 survey response.

Total Calls
71
Avg Call Duration
02:52
Issues Resolved
12%

Why Customers Call Dr Axe?

Top Reasons of Customers Calls

  • Request for Information 27%
  • Customer Inquiries & Issues 24%
  • Activation/ Cancellation 20%
  • Product/ Service 16%
  • Payments and Charges 5%
  • Shipping and Delivery 4%
  • Return/ Replace 2%
  • Cards 2%

Request for Information

27%
  • "Need to know what has happened to my purchase"
  • "Did my homec kit blood test"
  • "Want to know if he treats patients. I have a daughter who needs help making decisions regarding her health after major surgery that involved the removal of organs and parts of organs. Chemo has been recommended and she would like an alternative."

Customer Inquiries & Issues

24%
  • "Brain cancer"
  • "my order"
  • "My new program"

Activation/ Cancellation

20%
  • "Want to cancel subscription"
  • "Cancel subscription"
  • "Too much collengen I did not order. Want to cancel subscription"

Product/ Service

16%
  • "Possible Double purchase"
  • "Purchase"
  • "Can't connect to zoom for the mtg"

Payments and Charges

5%
  • "Over charging"
  • "Paid for seller health consult and accidentally got out of Facebook page and cannot find to make appointment so what did I pay for? Or need a refund because I can't get a hold of anyone"
  • "I paid 97. 00 & didn't schedule a time for a call?"

Shipping and Delivery

4%
  • "I am trying to ordering $97 package. I also need the code word"
  • "Regarding a shipment I just received"

Return/ Replace

2%
  • "Change auto ship"

Cards

2%
  • "Reestablish my AutoShip, because my bank card has changed"

Compare Dr Axe Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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