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Contact Dr Axe Customer Service

Dr Axe Phone Numbers and Emails

Toll-Free Number:

  • (855) 803-1275
Call customer service
Send Message

Legal:

  • (855) 949-0279
    Privacy Inquiries

Dr Axe Emails:

Customer Service
Legal
Privacy Inquiries
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Dr Axe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Dr Axe Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Dr Axe is 8558031275. 90% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Dr Axe may ask you for the following information to identify you as a customer: email.

View full overview ›

How to Contact Dr Axe?

Most Popular Number:

(855) 803-1275
Total calls: 26 Issues resolved: 2 Last call: Oct 29, 2025

The primary Dr Axe phone number is 1-855-803-1275, which answers all sorts of general inquiries or concerns regarding their products or services. In case of legal privacy-related issues, the other Dr Axe contact number is 1-855-949-0279.
Dr Axe customer support calls can be made Monday through Friday from 7:00 AM to 8:00 PM CST and Saturdays from 8:00 AM to 7:00 PM CST. These extensive Dr Axe customer service hours allow customers enough chances to seek guidance from the support team.

You may wish to contact Dr. Axe support via email as well. This Dr. Axe email can be found at help@draxe.com, which helps customers regarding all customer service options. Similarly, concerns of a legal privacy nature can be sent to Dr. Axe's email at privacy@ancientnutrition.com. Dr. Axe emails are attended to anytime and within the service hours mentioned above. This flexibility accommodates customers, allowing them to discuss concerns or requests conveniently, knowing that they can expect a prompt reply within designated support hours.

Dr. Axe office address operates under its parent company, Ancient Nutrition, LLC, whose corporate office is located at 2000 Mallory Lane, Suite 130-307, Franklin, Tennessee 37067, United States. This Dr Axe address is also the company's mailing address. One can visit the office in person, but it would be best to do that during their phone service hours for the staff's availability.

Individuals can find online support on the Dr Axe website under the Contact section, which can be used to access their Facebook page to join the Dr Axe health community. Nonetheless, a customer support person cannot answer health questions or medical advice. For real-time assistance, live chatting within Dr Axe website can be accessed from Monday to Friday, 8:00 AM CST to 5:00 PM CST.

PissedConsumer Club

Contact Information

Dr Axe Website:

Dr Axe Help Center:

Corporate Office Address:

Ancient Nutrition, LLC
2000 Mallory Lane, Suite 130-307
Franklin, Tennessee 37067
United States

Other Info (opening hours):

Phone Hours:

Monday – Friday: 7:00am – 8:00pm CST

Saturday: 8:00am – 7:00pm CST


Live Chat Hours:

Monday – Friday: 8:00am – 5:00pm CST

More contact details

Dr Axe Rating Based on 4 Reviews

Rating details

3.3
more details
Product or Service Quality
Reliability
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Dr Axe Customer Service Calls

29 TOTAL
CALLS
03:56 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dr Axe?

Request for Information Question:

  • “Had a one hour consultation followup about my Blood testNo call No textWas this just a Scam. So I can post it”
  • “Question about a payment I made”
  • “I ordered a test and tried to schedule a appt and it would not let me I also didn’t get a a confirmation”

Product/ Service Question:

  • “I had a zoom call scheduled this morning for 7:30am, I waited over 10 minutes and no one connected with me.”
  • “I signed up for some bloodwork special Is it real”
  • “Can't the code B2G1 to work online”

Activation/ Cancellation Question:

  • “Canceled membership but was still charged”
  • “I need to cancel my subscription for probiotics”
  • “Cancel order & return product”

Payments and Charges Question:

  • “I paid 97. 00 & didn't schedule a time for a call?”

Cards Question:

  • “Reestablish my AutoShip, because my bank card has changed”

Shipping and Delivery Question:

  • “Regarding a shipment I just received”

Other Question:

  • “Re sale blood tesr”
  • “Appt”
  • “Order whey protein”

Compare Dr Axe Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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