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Contact Download Festival Customer Service

Download Festival Phone Numbers and Emails

Accessibility:

  • +44 207 009 3487
    Access Team
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Download Festival Emails:

Accessibility
Access Team
Customer Service
For Residents, Mini Moshers Camp, Shop
General Info
Jobs/ Career
Volunteering
Legal
Privacy Inquiries
Media
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How to Contact Download Festival?

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PissedConsumer Reporter
How to Contact Download Festival?

The Download Festival customer service telephone number for the accessibility team is +44-207- 009-3487. This Download Festival contact number is available to assist with any accessibility-related inquiry or concerns to ensure every festival goer has a smooth experience. The Access Team will directly support special needs and arrangements.

If you wish to email the Download Festival team, various addresses are tailored to different inquiries. For accessibility-related questions, use access@downloadfestival.co.uk as the primary Download Festival email address. Residents with concerns or questions can email download.residents@festivalrepublic.com. Similarly, families interested in the Mini Moshers Camp can contact the Download Festival email at applications@downloadfestival.co.uk.
For merchandise inquiries, the shop team can be reached at download@nationalmerchandise.co.uk. General queries about the festival can be submitted to the email info@downloadfestival.co.uk. Hotboxevents.com email handles all applications for volunteering work. Moreover, privacy inquiries should go through the Download Festival email at privacy@livenation.co.uk. The media team could be addressed via ukprteam@livenation.co.uk. So there are different sorts of Download Festival email in the Contact Us list that direct the query for getting a correct reply.

The Download Festival operates under Live Nation (Music) UK Ltd, and the company's corporate office is at 30 St. John St., London, England EC1M 4AYS, United Kingdom. The festival venue is at Castle Donington, DE74 2RP, the site many associates with this annual event. Regarding merchandise-related matters, it is National Merchandise, The National Ice Centre, Bolero Square, The Lace Market, Nottingham, NG1 1LA. These Download Festival locations serve various purposes, offering a comprehensive support network for festival goers, partners, and customers.

Visit the Download Festival website and navigate to the Contact Us section. This area offers email addresses for specific departments, making it easy to contact the right team. The Download Festival website also has direct links to social media sites like Facebook, TikTok, YouTube, Instagram, and Twitter, so users can connect with updates, news, and support threads. These sites are useful for staying updated and connecting with the Download Festival community.

Download Festival Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    65% phone 35% email
  • The best phone number to call Download Festival is 442070093487.

  • The longest wait times are on Wednesday, while the shortest are on Monday.

  • People call Download Festival mainly because of return/ replace, product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Download Festival Website:

Download Festival Help Center:

Corporate Office Address:

Live Nation (Music) UK Ltd
30 ST John St.
London, England EC1M 4AYS
United Kingdom

Other Info (opening hours):

Other Locations:

Download Festival

DE74 2RP Castle Donington


Download Merchandise

National Merchandise

The National Ice Centre, Bolero Square

The Lace Market, Nottingham, NG1 1LA

More contact details

Download Festival Rating Based on 2 Reviews

Rating details

1.4
more details
Exchange, Refund and Cancellation Policy
Value for money
Delivery Service
Price Affordability

Rating stats

Rating trend

Summary of Download Festival Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Download Festival?

Product/ Service Question:

  • “Upset children”
  • “Complaint”

Return/ Replace Question:

  • “Change Ticket enquiry already purchased”

Request for Information Question:

  • “Enquiry”

Shipping and Delivery Question:

  • “Location of gates”

Other Question:

  • “Quiet camping”
  • “PA/Companion tickets”
  • “Not sure where to collect wrist bands up from”

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