Contact Dow Jones Customer Service
Dow Jones Phone Numbers and Emails
Toll-Free Number:
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(800) 369-0166Dow Jones Products
Customer Service:
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(609) 452-2820Dow Jones News Fund
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(800) 568-7625WSJ Subscriptions
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+44 203 426 1314Financial News
Dow Jones Emails:
Dow Jones Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Dow Jones is 8003690166. 77% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Friday. The average call time is 23 seconds.
Be prepared for the call as Dow Jones may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Dow Jones is 8003690166. 77% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Friday. The average call time is 23 seconds.
Be prepared for the call as Dow Jones may ask you for the following information to identify you as a customer: first and last name.
People call Dow Jones mainly because of activation/ cancellation, staff, shipping and delivery.
The best email to contact Dow Jones is service@dowjones.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
Dow Jones Website:
Dow Jones Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Attention: Privacy
4300 U.S. Route 1 North
Monmouth Junction, NJ 08852
Summary of Dow Jones Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dow Jones?
Request for Information Question:
- “Looking for a promotional price on Barrons renewal?”
- “Update information”
- “About order”
Staff Question:
- “Check for service price”
- “Customer Service Issues”
Activation/ Cancellation Question:
- “Cancel delivery”
- “Membership cancellation”
Shipping and Delivery Question:
- “Missing delivery”
- “Wrong Itm delivered”
Product/ Service Question:
- “Recieved miss match product”
- “Subscription”
Refund Question:
- “I’m in need to complain for a refund on stocks”
Employment Question:
- “Need last paycheck sent to me dated for week ending 12 22”
Return/ Replace Question:
- “To return order”
Other Question:
- “Newspaper deli”
- “Money”
- “Subscrption”
About
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DOW Jones is an American publishing and financial information firm. The company was founded in 1882 by three reporters: Charles Dow, Edward Jones, and Charles Bergstresser. The company was in recent years publicly traded but privately controlled. DOW Jones was led by the Bancroft family, which effectively controlled 64 of all voting stock, before being acquired by News Corporation. The company became a subsidiary of News Corporation after an extended takeover bid during 2007. It was reported on August 1, 2007 that the bid had been successful after an extended period of uncertainty about shareholder agreement. The transaction was completed on December 13, 2007. It was worth US5 billion or 60 a share, giving NewsCorp control of The Wall Street Journal and ending the Bancroft family's 105 years of ownership. In 2010, the company sold 90 of DOW Jones Indexes to the CME Group, including the Dow Jones Industrial Average.
Dow Jones is ranked 153 out of 4541 in Periodicals & Publishing category
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