Dovenmuehle Mortgage - Does not accept bi weekly payments on mortgage
With the recent drop in the economy, we attempted to stretch every pay check.We started making payments to Dovenmuhle every payday...the full payment was always recieved by the due date.
4 months after we had called to make sure this was an acceptable arrangement by their customer service dept, we were sent to collections for being delequent in our monthly payments...again which we weren't. After researching we found that instead of putting our bi weekly payments towards the mortgage, they were putting the money into our escrow account and allowing our mortgage to fall behind. This company does not provide what they preach.
they are not customer oriented, if they were they would be willing to work with their consumers and allow them to make bi weekly payments as long as the full amount is provided on time.Economy is changing but this company is stuck in the mud!!!!
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- Product or service
- Mortgage Payments
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- Loans and Mortgages