Dovenmuehle Mortgage - Customer Service...what's that?
Oh how I miss the days when our credit union serviced their own mortgages... Now after refinancing for a lower rate, we get stuck with the "Mortgage Loan Servicer of the Apocalypse": Dovenmuehle!
Lousy customer service. NO FLEXIBLE PAYMENT OPTIONS (we used to split our payment, but NO MORE) My latest gripe is that they STILL do not have their 1098 forms ready!!! I've had my W-2 forms for weeks now, and STILL CANNOT FILE MY TAXES.
Is it THAT HARD to calculate mortgage income payments??? You would think they could get this information our RIGHT AFTER THE LAST PAYMENT IN DECEMBER...but I guess that is too much to ask for :-(
Reason of review: Poor customer service.
Location: 1 Corporate Dr # 360, Lake Zurich, IL 60047, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
The worst company I've ever worked for and it's so look filthy. Terrible training that's why people that are serviced thru then are very unhappy.