Douglas Outdoors Phone Numbers and Emails

Customer Service Number:

  • (315) 695-2000

Douglas Outdoors Contact Information

Douglas Outdoors Website:

Corporate Office Address:

43, County Route 59
Phoenix, NY 13135-3114
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Summary of Douglas Outdoors Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Douglas Outdoors Customer Service?

Product/ Service Question:

  • “Broken rod”

Activation/ Cancellation Question:

  • “Cancelling order”

Other Question:

  • “Warranty”


Douglas Outdoors Warranty
The Fly Rod warranty is applicable for the lifetime of the original owner only. The benefits of the warranty may not be assigned by the original owner to another party. The Douglas Outdoors Fly Rod Warranty Claim is a no-fault full replacement warranty program. Shipping rates for claims from outside of the continental United States (including International) are taken into consideration on a case by case basis. To file a claim— fill out the form below and a Douglas customer service representative will reach out to The Client of Douglas Outdoors as soon as possible. For claims outside the Continental United States please contact The User's distributor or Douglas Outdoors directly. In the event the reel requires special services above and beyond the warranty, the owner will be contacted and quoted a price for repairing the reel.
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Douglas Outdoors Privacy Policy
Website appreciate the trust and confidence The User of Website place in Douglas Outdoors, and are committed to respecting The Customer's privacy and the security of The User's personal information. Douglas Outdoors's' Privacy Policy describes the information Douglas Outdoors collect and how use it. In summary, Douglas Outdoors collect and use personal data only as it might be needed for The Company to deliver to The Customer Company's world-class fishing experience. Douglas Outdoors's' Privacy Policy is intended to describe to The User of company services how and what data The Company collect, and how and why Douglas Outdoors use The User's personal data. It also describes options The Company provide for The Client of Douglas Outdoors to access, update or otherwise take control of The Customer's personal data that Douglas Outdoors process. Company's Privacy Policy covers how and why Douglas Outdoors collect, use, protect, and share The Client's personal information on Douglas Outdoors's' website at where this Policy is posted. Douglas Outdoors's' Privacy Policy focuses on personal information, which is information that identifies The Client or reasonably can be linked to information that identifies The User
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