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Contact Dossier Perfumes Customer Service

How to Reach a Person at Dossier Perfumes

Verified Contact Information

Customer Service Number:

  • 1-646-291-9505
Call Now
Send Message

Customer Service:

  • 1-201-844-8532
    Mobile App

Customer Service:

constantin@dossier.co
Mobile App
help@trydossier.com.au
Office in Australia
help@trydossier.ca
Office in Canada
hello@dossier.eu
Office in Europe
help@trydossier.co.uk
Office in United Kingdom
help@dossier.co

Legal:

privacy@dossier.co
Privacy Inquiries
legal@dossier.co

Dossier Perfumes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Dossier Perfumes Phone Number
1 (646) 291-9505
Average Calls duration
1 minute
Most Popular Dossier Perfumes Email Address
constantin@dossier.co
Issue Resolution Rate
Low (2% reported full resolution)
Dossier Perfumes Customer Service Rating
2 out of 5
Overall Customer Sentiment
Mostly dissatisfied
View full overview
PissedConsumer Club

Contact Information

Dossier Perfumes Website:

Dossier Perfumes Help Center:

Corporate Office Address:

13 Scents Inc.
4 World Trade Center, 150 Greenwich Street
New York, New York 10007
United States

Other Info (opening hours):

Other Location:

Attn: Mobile App

150 Greenwich St Fl 29

New York, NY 10007

More contact details

Summary of Dossier Perfumes Customer Service Calls

75 TOTAL
CALLS
01:19 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dossier Perfumes?

Payments and Charges Question:

  • “Charge”
  • “Charged for unknown transaction”
  • “Do not want the monthly charge or perks!!! How to cancel this now-”

Activation/ Cancellation Question:

  • “Trying to cancel my subscription”
  • “Cancel subscription that I didn’t want”
  • “Cancel subscription”

Refund Question:

  • “Refund”
  • “Need refund”
  • “Refund on Subscription”

Shipping and Delivery Question:

  • “Undelivered product”
  • “Missing item”
  • “Package delivered to wrong address”

Account Question:

  • “I did not sign up for a subscription at all. $39.90 is coming out of my account each month. I tried to cancel a month ago but they are still billing me.”
  • “Subscription issues”
  • “Taking money out of account but want let me get my free perfumes”

Return/ Replace Question:

  • “Change address”
  • “To address some changes”

Product/ Service Question:

  • “I haven’t received products and just realized I’ve been being charged since march”
  • “Broken sample”

Request for Information Question:

  • “Discuss my account”
  • “Request refund”

Cards Question:

  • “Card balance”

Staff Question:

  • “Customer service”

Other Question:

  • “My mone”
  • “Vvv”
  • “Unable to get email reply”

Compare Dossier Perfumes Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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