Doordash - NOT ETHICAL and Fees, Deliver, and Tip can total =/> cost of food.

211 of 344 Doordash reviews

Door Dash made changes to their app due to ethical issues with the pricing.they were jacking up the prices of each item you selected.

now they are separating these out into Taxes/Fees and this is onto of a delivery charge and tip. My order came to ~18.00 and after taxes/fees and a separate line item for delivery it was ~37.00....almost twice the food charge. This DOES NOT INCLUDE TIP. I decided to take screen shots in their app:"Many of our stores do not have a service fee, but this one does.

We are working with them to drop it.". THIS IS NOT TRUE! Company response: "the service fee help to pay Dashers, operate DoorDash and provide you with the best service possible" (Samuel, 7/22). Many restaurants are unaware of this additional 18-48%.

total tip, taxes,fees and delivery can total more than the food itself. I took many screenshots and have to say I am appalled. Go through Amazon (rest.

delivery) or another service.Vote with your feet!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Billing Practices
Discounts and Special Offers
Advertised vs Delivered
Additional Fees
Website
Exchange, Refund and Cancellation Policy
Value for money
More

  • What I liked
    • Restaurant selection
  • What I disliked
    • Unethical pricing

Reason of review:
Pricing issue
Monetary loss:
$10
Product or service
Review category
Delivery
review #888655

Author wants to be contacted by the company. Learn more

Had an experience with Doordash? Submit review ›
Helpful? 3 Yes 3 0 No 0
Had the same issue 1 Yes 1
211 of 344 Doordash reviews
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about Doordash.
Filing a new complaint about
×