DoorDash Advertises Restaurants they dont have and then keeps your money
Make sure the restaurants listed on their web site actually work with Doordash before you order and leave your credit card. I ordered 10 sandwiches for a very busy Saturday at the shop on Friday night in Phoenix.
The next day I found out I had to change one sandwich to Vegan. I would have been waiting a long time for Hob Nobs sandwiches. Hob Nobs informed me they don't work with Doordash and never received the order. They never have!
Doordash took my money $131.00 and still have it from the 14th. (SIX DAYS NOW) Keeping my money for 10 days is a bit of a ripoff when it was their problem or misleading advertising in the first place..
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $131.
Preferred solution: Full refund.
DoorDash Cons: Bad customer service.
Location: 116 New Montgomery St, San Francisco, CA 94105, United States
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