Don Sullivan's Dog Training Ripoff Scam from Thane Inc

38 of 38 Don Sullivan reviews

When I ordered the "Dog Father's" training program, Thane Incorporated's "ghost" company called WC Value Plus, automatically bills your checking account without your permission.In a call to them, they said that it was "assumed" that you would want their discount coupon service.

I had to stop my bank account and get a new check card. This has caused me untold grief. I have asked why the FBI or someone does not step in and stop this ripoff, but nobody seems to care.

My advice to everyone is to steer clear of anything ordered from TV or Thane Inc.

This review is a subjective opinion of a user.
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Household Services
review #138937
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38 of 38 Don Sullivan reviews

Jan 19, 2016 #1097669

Hello, it's The DogFather Team here. We are unsure what this anonymous poster is referring to. PLEASE be careful of copycat sellers on the Internet. The official distributor processes orders by taking a credit card number (voluntarily given by the caller) and making a one time charge against this card (or a series of smaller charges if the purchaser opts for the staggered payment structure). This is standard procedure for most companies these days.
We invite you to search further. There are other websites - totally unrelated to Don Sullivan or the distributor - that contain pages and pages of unbiased and unsolicited real customer reviews. These will be sure to reassure you. Thousands of customers have ordered Don Sullivan's Perfect Dog products over the years using the same ordering process and they have been exceptionally pleased with their purchase. - The DogFather Team

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Jan 19, 2016 #1097656

This is The DogFather Team. We sincerely apologize that we only just discovered this review on this independent website. The review was never sent to our company directly. We are not clear on what this anonymous reviewer is referring to. PLEASE be weary of copycat sellers on the Internet. The official distributor ( of Don Sullivan's Perfect Dog products asks for a credit card number in order to process a one time payment, or to have the purchase divided into a series of smaller payments. The credit card number is only offered at the discretion of the caller, and only the agreed number of payments are processed by the company.
Please feel free to browse and for pages and pages of unbiased and unsolicited real customer reviews. These will be sure to reassure you. Thousands of customers have ordered Don Sullivan's products over the years using the same ordering process and they have been exceptionally pleased with their purchase. - The DogFather Team

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Dec 22, 2015 #1082676

Thanks for all of the comments. I will not be purchasing this training program. Very concerned about the added extras they charge you for as well as poor quality of the products. It also seems as if they will not refund your money if dissatisfied. I'm out...

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Dec 10, 2015 #1076673 Greenville, North Carolina, United States

Thanks. I have read nothing but bad reviews with anything to do with Don Sullivan and his company/products. I'm so glad I read all t he reviews first. I will not be ordering any of his products. I will just hire a trainer and save myself a lot of grief. I guess as long as he continues to get rich he doesn't even give a care. Thanks!

3 2 Reply

Oct 20, 2015 #1051466

I saw 5 minutes of this dog trainer and he's too aggressive. There were a couple moments where he jerks the dogs collar too hard and hitting a dogs nose is abuse. Of course the dogs end up obeying as they would in any abuse situation. Dogs are smart and there a re smart humane ways to train them. How he managed a business relationship with PBS is obviously about money.

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Sadie 4290

Jan 17, 2015 #932489 Riverside, California, United States

The collar and Leash with video , to control pulling , was recommended, they said it worked only after two times of use , I can buy it on Amazon for 19.99 , I can also return it with no problem if it doesn't work , I have 30 days , I'd say that's a bargain . We will see !

0 0 Reply

Aug 11, 2014 #855103

This post by: tiffanycameille Jan 20 Norway, Michigan is so ridiculously false & probably part of the scam!!!

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Sep 15, 2015 #1034215 Birmingham, Alabama, United States

I think so too! Online marketing is strange new territory. Look at Half their clients were dating algorithms and didn't know it.

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Jan 20, 2014 #775958 Norway, Michigan, United States

No complaints here! I ordered this product and had no problems with billing, no problem with shipping, and pleased with the results.
Watch the two videos that come in the "Secrets to Training the Perfect Dog." The videos cover the many problem areas with oners have with their dogs. Follow as instructed, and in no time you will have a well behaved dog.
Anyone who says the tips don't work, I would say they didn't follow through with what they know they should have.
What Don Sullivan teaches is all common sense, but sometimes we need to be told that we are reinforcing our dogs unwanted behavior.
I'm sorry to read that others have had problems with this product.
I guess try at own risk, but I believe in this product. I have had problems with ordering other things sold on t.v., but no problems with Thane in association with Kaswit, Inc. (this product being discussed)

3 3 Reply

Nov 29, 2013 #749885 Erie, Pennsylvania, United States

can you uses these collars on boston terriers i read on here that pugs cant use these because of there snots being small can Bostons wear them? ,)

1 4 Reply

Nov 16, 2013 #743358

Don Sullivan scam - ordered and paid with a credit card. Took 2 weeks to receive in operable CD's, called customer service 719-948-1589 to report the problem. They admitted they had problems and would send replacements. After 6 calls and 6 weeks the replacement CD's arrive and as the first set not operable. Called again got same answer. Was told if I paid shipping and returned them I could expect a full refund. I complied and no refund was forth coming and they can not find the order. Turns out customer service is a sub contract company that Sullivan hides behind. Asked for corporate name and address for corporate office and was denied. Buyer beware, appears to be a telemarketing scam that Sullivan is capitalizing on financially.

1 0 Reply

Oct 19, 2013 #730886

At least it seems that all of you including the ones that got two collars only paid 60. We did the expedite and two collars and got one collar and a charge for over 160.00 on our credit card. They could have easily put two collars in the box. Called them up and they sent a postal form over an email. I am so mad that I haven't even tried the product yet. They are very un customer oriented. Rip offs in my opinion. They need to track down the box not me. They have all the details the postal service needs. Plus charging me that much and won't refund. BAD COMPANY!!!! I work retail. Someone needs to shut this company down and yes I stopped payment through my credit card!! :(

2 1 Reply

Sep 15, 2013 #717156

Thank You foe letting everyone know about
Thane,Inc. You are very right some company's
Do stuff like that so Im glad you told me cause
I wont mess with them for sure.
Thanks again.

2 2 Reply

Dec 06, 2012 #578918 San Francisco, California, United States

This system REALLY does work if you follow the DVD's, are consistent and work 20 minutes a day with your dog. We have had many Weimaraners over the years and for any of you who have owned and lived with this breed, you will understand how stubborn they can be. We began using Don Sullivan's system after purchasing it on Amazon for our new Weim pup at 9 weeks of age. We also used it with our older Weim of 10-1/2 years who pulled terribly on a leash. This training worked miracles with both dogs. You have to continue to reinforce this behavior with the training methods one they have learned it. When our pup chewed up his leash, Thane sent me a new one, free of charge!

0 0 Reply
mini pug mommy

Jun 21, 2012 #499734

the company states that this is safe for ALL breeds when in fact it is NOT for any smooshed in face dogs (like a pug) - i was told the collar is rubber when in fact it is hard plastic - a breeder and a vet both told me NOT to use this on my mini pug since these types of dogs are not allowed to wear collars but harnesses because of their breathing problems and nothing should be on their throat area - it would cause more problems for the dog - when i called thane to tell them this they gave me a RMA# and told me i would be refunded the amount i was charged - i told them i want the $9.95 s/h back since i was misinformed and they said no - so they still get money even though it only cost a couple of dollars to send and they are not informed properly from this "dog trainer" that it should not be used on certain dogs - SHAME ON YOU DON SULLIVAN and the company that sells your product - another ripoff - jerks!!!!

2 0 Reply

Apr 06, 2013 #633695 Albuquerque, New Mexico, United States

if you have a pug are you telling me you just found out your pug needs to wear a harness. have you been putting your pugs on leashes. shame on you, everyone knows pugs wear harnesses so it just sounds like you decided you couldnt afford the program. i am ordering this today of my own free will in the hopes it will work for my two huskys who are two years old. i have been reading reviews but also making sure i can afford this first which is why i have been reading reviews to help me make this very important decision. you knew your pug couldnt be put on a caller as everyone including those who dont own pugs know this as well. you were hoping to get this for free and it didnt work. you helped me decide to purchase this. it must be good if someone like you tries to get it for free. seriously!!!

3 15 Reply

Apr 22, 2013 #640333 Pine Mountain Club, California, United States

Hi Emma, I think you should read the review by the Pug owner again, because you obviously misunderstood what you read. They knew that they couldn't use a collar on their Pug, but the system said that it was for "all breeds" which led them to believe that there must be some sort of harness option. All they were trying to do, was get their money back, because obviously the system isn't for "all breeds." And they returned the system, so they weren't trying to "get it for free" as you claimed. I really hope you are happy with the system, based on what I've read, I think you will be. However, in the future before you accuse people of things, you really should know what you're talking about, otherwise you make yourself look unintelligent and spiteful. Just an observation.

12 0 Reply

Jul 19, 2013 #683476

Mercenarygrip I am glad to see I wasn't the only one who took offence to Emma's comments. I am happy to see there are still people online who stand up for others when they are unfairly "attacked".

6 0

Jul 19, 2013 #683473

sounds like you work for don Sullivan or the manufacturer.....why do you sound like your personally insulted by the pug owners comments....come on please. Not everyone knows what you assume is commonly knowledge, I have never been around a pug and had never thought about what they can and cannot wear. I feel confident someone put you up to defending this product. Shame on you emma.

9 0 Reply

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