Contact Dollywood Customer Service
Dollywood Phone Numbers and Emails
Toll-Free Number:
-
(800) 365-5996
Customer Service:
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(865) 365-1900DreamMore Resort and Spa
-
(865) 366-3500HeartSong Lodge and Resort
Dollywood Emails:
Dollywood Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Dollywood is 8003655996. 92% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Thursday and Saturday. The average call time is 2 minutes.
People call Dollywood mainly because of request for information, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Dollywood is 8003655996. 92% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Thursday and Saturday. The average call time is 2 minutes.
People call Dollywood mainly because of request for information, payments and charges.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
How to Contact Dollywood?
Most Popular Number:
| Total calls: 11 | Issue resolved: 1 | Last call: Dec 10, 2025 |
Contact Information
Dollywood Website:
Dollywood Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Dollywood's DreamMore Resort and Spa
2525 DreamMore Way
Pigeon Forge, TN 37863
Dollywood's HeartSong Lodge and Resort
1210 Dollywood Resorts Blvd.
Pigeon Forge, TN 37863
Mailing Address:
Herschend Family Entertainment Corporation
Attn: Bryan Hardman
157 Technology Parkway, Suite 100
Peachtree Corners, GA 30092
Summary of Dollywood Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dollywood?
Request for Information Question:
- “Hello Carl matthews with reveiwtyme YouTube channel we would like to do a review on your resort and amusement park and we are in the process of making our reservations for our family of 4 and was just wondering if we can get some assistance in bookin”
- “Find out senior discount”
- “Need information”
Payments and Charges Question:
- “Over charge at the theme park for a purchase.”
Other Question:
- “Rained at park and couldn’t ride rides, would like to go this weekend instead”
- “Shows in the park”
- “Business”
Compare Dollywood Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
