Dollar Rent A Car - Rental agent would not rent to me

256 of 412 Dollar Rent A Car reviews

Counter agent said Dollar only had full-size.Stepped away from counter to try and reserve online because agent said it would be less expensive that way.

Online didn't work. Next was told they only had minivans. Rented from another company not wanting to pay for an unnecessary minivan. When going to get my car, I saw Dollar had 50 cars at 7pm in Harlingen on a Monday.

Went back to complain and agent said he had 20 reservations coming in and the remaining cars were in for maintenance.

What a crock!(Pics show the entire row of rental cars at 7 pm in Harlingen, Texas)

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
$35
Product or service
Car Rental
Review category
Rentals
review #446702
Had an experience with Dollar Rent A Car? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 1 Yes 1
256 of 412 Dollar Rent A Car reviews
Anonymous

Mar 18, 2014 #796086

Had similar experience. Found out that Dollar agents get a portion of every extra, upgrade, and add-on they are able to sell. What a dumb policy! No wonder there are so many complaints against Dollar for misrepresentation and overreaching.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about Dollar Rent A Car.
Filing a new complaint about
×