The Dollar Bank customer service team assists at the following number: 1-800-242-2265. This main line is designed to process the matters that require immediate resolution. It can be inquiries, regarding existing deposit accounts, debit and credit cards, online banking, mobile app assistance, mortgage, loans, and more. If you want to use all the advantages of business online banking, call 1-855-282-3888. The rest of the Dollar Bank contacts are available on the “Contact” page. To open it, click on the “Contact Us” button under “Get In Touch” at the bottom menu of the official company website.
For non-urgent assistance, Dollar Bank provides the following email: customerservice@dollarbank.com. Use it to send inquiries about general account issues, online banking, or other services offered by the independent community bank. If you notice an error involving an international remittance transfer, report it at CardServices@DollarBank.com. In any of these cases, avoid indicating sensitive personal information, such as account numbers, in the body of the letter.
The Dollar Bank headquarters is located in the United States at 20 Stanwix Street, Pittsburgh, Pennsylvania, 15222, United States. This is the central office, where specialists from different departments perform key functions to provide financial services for personal and corporate clients. You can use the mentioned Dollar Bank address to send official letters, documents, or other correspondence, that require physical viewing by the company’s representatives.
Dollar Bank hours vary depending on the type of services. The customer service team accepts applications regarding existing deposit accounts, debit and credit cards, and other matters Monday through Friday, from 8 a.m. to 8 p.m. and from 9 a.m. to 3 p.m. on Saturday. Mortgage inquiries, business online banking, and other specialized services are processed Monday through Friday from 8:30 a.m. to 5 p.m. Regarding Dollar Bank Insurance Agency, it is available Monday through Friday from 8 a.m. to 4:30 p.m. All hours are indicated taking into account the GMT-5 time zone.
Dollar Bank provides online support through various methods that are available on the official company website. You can access the online chat feature, located in the bottom-right corner, to communicate with a virtual assistant in real time. On the “Contact Us” page, you’ll access to clickable telephone numbers and email address. You can also find a contact form where you should submit your query by entering basic details like your name, email, and the nature of your concern.
