Contact Dolce Vita Customer Service
Dolce Vita Phone Numbers and Emails
Toll-Free Number:
-
1 (877) 525-2833
Dolce Vita Emails:
Customer Service
Los Angeles, CA
General Info
Media
Press Inquiries
Dolce Vita Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
88% phone, 12% email
Most Popular Dolce Vita Phone Number
1 (877) 525-2833
Most Popular Dolce Vita Email Address
melrose@dolcevita.com
Average Calls duration
6 minutes
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
Issue Resolution Rate
Low (14% reported full resolution)
Call Volume by Day
View full overview ›
Dolce Vita Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 88% phone, 12% email |
| Most Popular Dolce Vita Phone Number | 1 (877) 525-2833 |
| Most Popular Dolce Vita Email Address | melrose@dolcevita.com |
| Average Calls duration | 6 minutes |
| Common Reasons for Contact | Request for information, return/ replace, shipping and delivery |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Prepare before the call to Dolce Vita | Email, order id or tracking number or first and last name |
Call Volume by Day
Contact Information
Dolce Vita Website:
Dolce Vita Help Center:
Corporate Office Address:
Dolce Vita Footwear, Inc.
52-16 Barnett Ave.
New York,
New York
11104
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Sunday: 9:00am - 10:00pm (EST)
Other Location:
8414 Melrose Ave.
Los Angeles, CA 90069
Summary of Dolce Vita Customer Service Calls
23
TOTAL
CALLS
CALLS
05:43
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dolce Vita?
Request for Information Question:
- “My order which U have no confirmation”
- “Questions on returns and purchase”
- “Need help with return”
Shipping and Delivery Question:
- “Didn’t receive package”
- “Wrong address to change”
- “Did not receive my item”
Return/ Replace Question:
- “Can’t process return”
- “Get return label”
- “Discuss exchange for smaller size shoes.”
Activation/ Cancellation Question:
- “I want to unsubscribe from text messages from Dole Vits”
Other Question:
- “I got my shoes yesterday and there is a stitch coming out”
- “Price adjustment”
- “Need longer shoelaces for my Zina Dune multi suede sneakers”
Compare Dolce Vita Customer Service To
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Dolce Vita