Doctor On Demand Phone Numbers and Emails

Toll-Free Number:

  • (800) 997-6196
Send Message

Customer Service:

  • (800) 273-8255
    National Suicide Prevention Lifeline

Complaints/ Feedback:

  • (888) 848-0103

Doctor On Demand Emails:

Complaints/ Feedback
Customer Service
Privacy Inquiries
Press Inquiries
Sales/ Reservations
Is this your business?
More phone numbers and emails Less phone numbers and emails

Doctor On Demand Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    72% phone 28% email
  • The best phone number to call Doctor On Demand is 8009976196. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Tuesday, while the shortest are on Saturday and Sunday. The average call time is 6 minutes.

  • People call Doctor On Demand mainly because of request for information, activation/ cancellation and account.

View full overview ›
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Contact Information

Doctor On Demand Website:

Doctor On Demand Help Center:

Corporate Office Address:

Doctor On Demand, Inc.
600 California St., Suite 15-019
San Francisco, California 94109
United States

Other Info (opening hours):

Mailing Address:

Included Health, Inc.

1 California Street, Ste. 2300

San Francisco, CA 94111

More contact details

Doctor On Demand Rating Based on 3 Reviews

Rating details

more details
Diversity of Products or Services
Insurance Plans Acceptance
Value for money

Rating stats

Rating trend

Summary of Doctor On Demand Customer Service Calls

06:18 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Doctor On Demand?

Request for Information Question:

  • “Appointments”
  • “Appointment”
  • “Menaupose bleeding concern”

Activation/ Cancellation Question:

  • “Canceled appointment”
  • “DOD provider, still moving, no internet, cancel W-F appt”
  • “Emergency that made me have to cancel appointment”

Account Question:

  • “Online passwords”
  • “My account being double charged”

Product/ Service Question:

  • “Insurance”
  • “Can not connect”

Staff Question:

  • “I need service it's urgent”

Website/ Application Question:

  • “Site claims my insurance don't cover the service but I do video chat with my dr all the time.”

Other Question:

  • “Dr said to call if I wasn't better”
  • “Script missing”
  • “Note”

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