Contact Docsity Customer Service
Docsity Phone Numbers and Emails
Legal:
-
+39 011 693 8436
Docsity Emails:
Docsity Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact Docsity is info@docsity.com. 55% of customers use this email address to address their issues and concerns.
The best phone number to call Docsity is 390116938436.
The longest wait times are on Monday, while the shortest are on Saturday.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact Docsity is info@docsity.com. 55% of customers use this email address to address their issues and concerns.
The best phone number to call Docsity is 390116938436.
The longest wait times are on Monday, while the shortest are on Saturday.
People call Docsity mainly because of refund, activation/ cancellation, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
Docsity Website:
Docsity Help Center:
Corporate Office Address:
Summary of Docsity Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Docsity?
Activation/ Cancellation Question:
- “Cancel subscription”
- “I pay for a yearly subscription and I canceled my account, but they didn't give me my phone back so I decided to open my account back”
- “Canceled subscription and still getting charged”
Payments and Charges Question:
- “I paid some exams practice but it’s not working or opening”
- “Transaction”
- “You guys charge me I want my refund back I never renewing it so wtf”
Refund Question:
- “Refund”
Website/ Application Question:
- “I was using the website last year and I canceled my service since March. Today money is withdrawn from my account. I need my money back.”
- “I can't download my document after paid for two doc”
Staff Question:
- “Discontinue service, cancel membership”
- “Customer service”
Return/ Replace Question:
- “Return”
Product/ Service Question:
- “I withdraw my money 3 weeks ago and I have not received it please help”
Other Question:
- “Abbonamento”
- “Cyber bullying”
- “No answer for a graded exam”
Compare Docsity Customer Service To
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