Docsity Phone Numbers and Emails

Legal:

  • +39 011 693 8436
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Docsity Emails:

Business Customer Service
Partnership
Customer Service
Legal
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Docsity Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Docsity Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.

    Source Distribution
    21% phone 79% email
  • The best email to contact Docsity is info@docsity.com. 53% of customers use this email address to address their issues and concerns.

  • The best phone number to call Docsity is 390116938436.

  • The longest wait times are on Monday, while the shortest are on Thursday and Tuesday.

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PissedConsumer Club

Contact Information

Docsity Website:

Docsity Help Center:

Corporate Office Address:

Docsity
Via Leonardo da Vinci 16
Torino, Piemonte 10126
Italy

Docsity Rating Based on 5 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Product or Service Quality
Billing Practices
Price Affordability

Rating stats

Rating trend

Summary of Docsity Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Docsity?

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Transaction”
  • “You guys charge me I want my refund back I never renewing it so wtf”

Activation/ Cancellation Question:

  • “I pay for a yearly subscription and I canceled my account, but they didn't give me my phone back so I decided to open my account back”
  • “Canceled subscription and still getting charged”

Product/ Service Question:

  • “I withdraw my money 3 weeks ago and I have not received it please help”

Staff Question:

  • “Customer service”

Other Question:

  • “Cyber bullying”
  • “No answer for a graded exam”
  • “I can't download my document after paid for two doc”

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