Docsity Phone Numbers and Emails


  • +39 011 693 8436
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Docsity Emails:

Business Customer Service
Customer Service
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Docsity Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Docsity Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.

    Source Distribution
    21% phone 79% email
  • The best email to contact Docsity is 53% of customers use this email address to address their issues and concerns.

  • The best phone number to call Docsity is 390116938436.

  • The longest wait times are on Monday, while the shortest are on Thursday and Tuesday.

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Contact Information

Docsity Website:

Docsity Help Center:

Corporate Office Address:

Via Leonardo da Vinci 16
Torino, Piemonte 10126

Docsity Rating Based on 5 Reviews

Rating details

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Diversity of Products or Services
Product or Service Quality
Billing Practices
Price Affordability

Rating stats

Rating trend

Summary of Docsity Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Docsity?

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Transaction”
  • “You guys charge me I want my refund back I never renewing it so wtf”

Activation/ Cancellation Question:

  • “I pay for a yearly subscription and I canceled my account, but they didn't give me my phone back so I decided to open my account back”
  • “Canceled subscription and still getting charged”

Product/ Service Question:

  • “I withdraw my money 3 weeks ago and I have not received it please help”

Staff Question:

  • “Customer service”

Other Question:

  • “Cyber bullying”
  • “No answer for a graded exam”
  • “I can't download my document after paid for two doc”

Compare Docsity To

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