The Docketwise phone number is (800) 269-0116. Lawyers with questions about this all-in-one immigration and case management software should call the toll-free line to speak with a company representative. Professional Docketwise customer care agents can give you details about the pricing and free trial, assist you with various technical issues, and address any consumer inquiries you may have.
To contact the company via email, send your comments and questions to team@docketwise.com. Alternatively, users can connect with the support team via the Docketwise live chat.
The Docketwise email address for resolving legal issues is privacy@affinipay.com. Please note that if you have an urgent inquiry, it’s best to address it by phone.
Docketwise support is available between 10:00 a.m. and 7:00 p.m. EST. The customer service agents can be contacted by phone, via email and live chat. However, public holidays may cause changes in the regular support hours, and the company may be closed for Christmas, Thanksgiving, and other major celebration dates. Please contact the support team in advance to get updated on possible changes in the schedule.
Along with contacting the company via email, consumers can address their questions via the Docketwise live chat. If you prefer live communication, visit the Docketwise website and select the “Support” option located at the bottom of the page. Then, follow the “Live Chat” link in the “Live Support” section. For more convenience, you can send an inquiry directly from the website by clicking on the “Send Email” button. If you have some general inquiries, it’s recommended to look through the helpful articles on the website to find the information you need.
