Contact DocGo Customer Service

If you prefer written communication with customer service, you can use the DocGo email addresses. For general customer service, send your email to hello@docgo.com. If you have legal-related or privacy inquiries, you can send your issue to privacy@docgo.com. For press inquiries, send your questions to pr@docgo.com. Customer service reads all emails received and responds within 2-3 working days.

If you have complex issues or unresolved concerns, you can request an appointment with senior representatives at headquarters. DogGo headquarters is located in the corporate office, situated at DocGo, Inc., 685 3rd Avenue, 9th Floor, Suite 900, New York, New York 10017, United States. If you are unable to visit the office, you are welcome to mail a detailed letter to our headquarters.

DocGo has no specified business hours. You can contact DocGo any time via the DocGo website. Go to the website and click on “Contact Us”. Fill out the form that appears on your device. Ensure that you complete all the fields with your contact details and provide as much information as possible about your concern. Someone from customer service will contact you as soon as possible.