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Contact Doc Johnson Customer Service

How to Reach a Person at Doc Johnson

Verified Contact Information

Toll-Free Number:

  • 1-800-423-3650
Call Now

Legal:

  • 1-818-765-1543
    Privacy Inquiries

Customer Service:

cs@docjohnson.com
Send Message

Doc Johnson Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Doc Johnson Phone Number
1 (800) 423-3650
Average Calls duration
1 minute
Most Popular Doc Johnson Email Address
cs@docjohnson.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Refund, return/ replace, payments and charges
View full overview

How to Contact Doc Johnson?

Most Popular Number:

(800) 423-3650

To connect with Doc Johnson customer service, call their toll-free customer service number at (800) 423-3650, which is available during business hours. These vary from 8:00 AM to 4:30 PM Pacific Standard Time for immediate assistance. Order status, returns, product queries, and warranty inquiries, among other problems, can all be helped by this Doc Johnson phone number. Furthermore, call (818) 765-1543 directly to contact their legal division.

Individuals who have a favorite communication method, such as email, can use Doc Johnson's special customer service email address at cs@docjohnson.com. For general inquiries, warranty-related correspondence, or product support requests, this Doc Johnson email address is perfect. Typically, you can expect a response from a client service representative within 48 hours after submitting your question.

You can reach Doc Johnson corporate office at 11933 Vose Street, North Hollywood, California 91605, United States, for written communications or in-person visits. General mailings or company visits might use this address. However, if your concern is related to warranty claims, send your letters to their warranty department at P.O. Box 9908, North Hollywood, CA 91609-9908, addressed to Attention: Warranty Dept.

Doc Johnson customer support hours vary from 8:30 AM to 4:00 PM. The specified time slot enables users to access support and engage in hassle-free discussions regarding queries and issues. With this approach, users can get advanced assistance without compromising on their daily schedules.

Through the Doc Johnson website, customers can fill out a service form, which includes fields for name, contact details, business information, mailing address, and the nature of their inquiry. Two business days from the date of submission, a customer service representative will respond to you. Along with direct interaction, the website offers useful tools including the Warranty Claim area, Resource Center, Frequently Asked Questions (FAQ), Company Information, and the B2B Return Policy section. On Facebook, Instagram, X (formerly Twitter), and YouTube, Doc Johnson is also active on social media sites, providing another option for consumers to stay connected or ask questions.

PissedConsumer Club

Contact Information

Doc Johnson Website:

Doc Johnson Help Center:

Corporate Office Address:

Doc Johnson Enterprises
11933 Vose Street
North Hollywood, California 91605
United States

Other Info (opening hours):

Hours (PST):

Monday - Friday: 8:00am - 4:30pm

Mailing Address:

Attention: Warranty Dept.

P.O. Box 9908

North Hollywood, CA 91609-9908

More contact details

Fax:

+1 818-765-6060

Summary of Doc Johnson Customer Service Calls

5 TOTAL
CALLS
01:19 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Doc Johnson?

Payments and Charges Question:

  • “New charger for pocket rocket”
  • “New charger for the elite pocket rocket”
  • “Back payments for my contract”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Replacement controller”

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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