Contact Dobbies Customer Service

Customers can use three Dobbies emails for consultation. For general issues and inquiries, customer.service@dobbies.com is the email address. Those reaching out for legal and privacy concerns can write to data.protection@dobbies.com. The Dobbies contact email dobbies@framecreates.co.uk is for media-related inquiries. Emailing is also reliable for general and non-urgent matters that do not require the sharing of any personal or sensitive information. However, if the issue is complex or confidential, consulting the Dobbies address by letter or in person would be better.

Dobbies customer service is available at the company headquarters, Dobbies Garden Centres Limited, at Melville Nursery, Lasswade, Midlothian, Scotland EH18 1AZ, United Kingdom. For issues that are difficult to resolve online, consulting this address in person is best. Users intending to relay general feedback and complaints can also send a letter or visit the company offices for a better experience. However, that can be time-consuming and is comparatively less feasible than consulting via the Dobbies website for urgent matters.

The Dobbies customer service phone lines are open from Monday to Saturday. Users can contact the business agents for efficient assistance between 10:00 AM and 4:00 PM on these days. Those with general questions can also consult the company's knowledge base outside the Dobbies hours for quick self-help. Clients reaching out for queries regarding club memberships can consult via their registered accounts on the platform between these times for efficient assistance.