Several official helplines for consultation are available on the Do it Best website. First is the toll-free number, (833) 800-5906. It is active for discussing minor queries or concerns, such as checking order status, changes, cancellations, returns, refunds, and claims for damaged items. Those consulting for product details, availability queries, billing inquiries, account questions, complaints, or store feedback can use the Do it Best phone number, (855) 828-9792, to reach out. Lastly, (260) 748-5551 is the helpline for business customer service active during working hours.
Users seeking to email their queries and concerns to Do it Best customer service can write to customerservice@doitbest.com. For inquiries about online business, use ecommerce@doitbest.com to reach the relevant agent during Do it Best hours. When doing so, clearly state your purpose for the consultation and provide all the necessary details to ensure a better service. However, it is essential to note that emailing is not a secure method for sharing personal and sensitive information. Therefore, clients looking to resolve confidential or sensitive issues can send a letter or visit the Do it Best headquarters for secure communication and better help.
The Do it Best corporate office is in the United States at 6502 Nelson Rd, Fort Wayne, Indiana 46803-1920. Customers seeking to discuss complex or sensitive issues with the company agents can arrive at this address with an appointment in the relevant department. After hearing them, the support team will try to resolve their problem while ensuring a seamless experience. Those unable to arrive in person can send a letter to the Do it Best address with all relevant details and proof.
The Do it Best hours of operation are from 8:00 AM to 5:00 PM Monday through Friday. Users seeking quick responses to their requests must consult with all relevant details of their issue during these hours. Although the agents might not be available to respond on weekends or outside office hours, you can still email your queries and concerns. After reviewing it, the Do it Best customer service agents will respond as soon as they are available.