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DL1961 Phone Numbers and Emails

Customer Service Number:

  • (646) 514-9739
    client experience team
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DL1961 Emails:

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How to Contact DL1961?

Most Popular Number:

(646) 514-9739
client experience team
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PissedConsumer Reporter

The DL1961 phone number is 1-646-514-9739 to enhance customer support. It connects you to the customer service department for order placement or tracking, exchanges or refunds, and other instructions like resolving returns-related issues. DL1961 also offers an alternative contact at 1-646-514-9736 ext 108 if you would rather have more direct interaction or need immediate help. This number is particularly useful for help with damaged or defective items, loyalty program information, account login problems, or billing and payment matters, including Klarna financing.

DL1961 provides unique contact addresses for email queries depending on the nature of your question. The general DL1961 email address hello@dl1961.com, is best suited for inquiries about web orders, items, website support, and styling services. Including your order number in the letter will help to speed up the process if you are writing about a specific sequence. You can reach DL1961 at affiliate@dl1961.com for marketing collaborations, influencer partnerships, or affiliate-related inquiries.

There are two main DL1961 office addresses that customers can visit in times of need. The first is 121 Varick Street, 4th Floor, New York, NY 10013, where customer care and administration, among other company activities, are located. Their office is listed under DLPD Canada Ltd and is situated at 15 Wertheim Court, Suite 409, Richmond Hill, ON L4B 3H7, Canada. Particularly for overseas correspondence or business dealings, these addresses help to understand where the firm is located geographically or for mailing purposes.

DL1961 offers consumers several straightforward online support options. Their individualised styling advice, in which you can arrange a private meeting with a fit expert, is among their notable services. Customers should email hello@dl1961.com to schedule a styling consultation or ask product-related questions. Furthermore, DL1961 maintains a presence on social media channels like Facebook and Instagram, where you may message them with general questions. The DL1961 website offers a thorough FAQs section, along with its terms of use, and provides clients with round-the-clock access to critical information.

DL1961 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call DL1961 is 6465149739.

  • The longest wait times are on Thursday, while the shortest are on Wednesday. The average call time is 25 seconds.

  • People call DL1961 mainly because of return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

DL1961 Website:

DL1961 Help Center:

Corporate Office Address:

DL1961 Premium Denim, Inc.
121 Varick Street, 4th Floor
New York, New York 10013
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00am - 5:30pm EST


Other Location:

DLPD Canada Ltd

15 Wertheim Court, Suite 409

Richmond Hill, ON L4B 3H7

Canada

More contact details

DL1961 Rating Based on 1 Review

Rating details

1.0
more details
Customer service
Value for money
Location
Advertised vs Delivered

Rating stats

Rating trend

Summary of DL1961 Customer Service Calls

3 TOTAL
CALLS
00:25 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DL1961?

Return/ Replace Question:

  • “Return”

Shipping and Delivery Question:

  • “Just placed an order need to change shipping address”

Compare DL1961 Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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