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Contact Dixons Carphone Customer Service

How to Reach a Person at Dixons Carphone

Verified Contact Information
  • +44 371 384 2089
    UK

Customer Service:

  • +44 121 415 7047
    International

Media:

  • +44 203 617 6602
  • +44 783 336 0024
Send Message

Dixons Carphone Emails:

Business Customer Service
For sustainable business enquiries
Customer Service
Investors/ Franchising
Media
PR Inquiries

Dixons Carphone Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Dixons Carphone Phone Number
+44 371 384 2089
Most Popular Dixons Carphone Email Address
customer@equiniti.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Request for information, shipping and delivery
Prepare before the call to Dixons Carphone
Order id or tracking number, address or zip code or first and last name
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Dixons Carphone?

How to Contact Dixons Carphone?

Four helplines are active to reach the company agents. International clients can consult the Dixons Carphone office via phone at +44-121-415-7047. For those in the United Kingdom, +44-371-384-2089 is the number for inquiries and assistance. Users seeking to contact the media department for relevant queries and concerns can call or message +44-203-617-6602 between business hours. The Dixons Carphone contact number, +44-783-336-0024, is also active for similar purposes. When calling the company agent, one must provide all the required details to help in identity verification and better assistance.

The company has published several emails for different purposes. Users can contact the customer service team for sustainable business inquiries at csr@dixonscarphone.com. For general queries and concerns, customer@equiniti.com is the Dixons Carphone email. Clients consulting for queries regarding investors and franchising can write to ir@dixonscarphone.com. The email corporatepr@dixonscarphone.com is available to contact the media agent for PR inquiries. Lastly, dixonscarphonepr@mcsaatchi.com is the email to consult the Dixons Carphone office for general issues and concerns. To ensure an efficient response, submit a request between business hours.

Dixons Carphone's address for the company headquarters is Portal Way, London, England W3 6RS, United Kingdom. Clients with critical and sensitive issues can visit this address Monday through Friday between 9:00 AM and 5:00 PM in UK time for efficient assistance. Those unable to arrive in person can also send a letter to Dixons Carphone SAR at PO Box 689, SALFORD M5 OPD, for safe communication and better solutions to their problems. However, that is only feasible if the matter is too complex to resolve online. Using the Dixons Carphone contact number is better and comparatively time-saving for general queries and concerns.

The Dixons Carphone website is the company's official online platform, featuring plenty of information and contact options. The best method to reach the customer service team online is to consult them via web chat, available 24/7. Users can also call the published helplines Monday through Friday between 9:30 AM and 6:00 PM (8:00 AM and 8:00 PM). The Dixons Carphone contact numbers are also active on Saturday between 8:00 AM and 6:00 PM and between 9:00 AM and 6:00 PM on Sunday. Customers reluctant to discuss their queries and concerns on-call can also send a letter through the mailing address published on the same page. You can also complete the form on the Contact page to submit your request to the customer support team. To find the options for personalized assistance, sign in to your registered account using your Dixons Carphone login credentials.

PissedConsumer Club

Contact Information

Corporate Office Address:

Dixons Carphone
Portal Way
London, England W3 6RS
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9.00 am - 5.00 pm UK time


Postal Address:

Dixons Carphone SAR

PO Box 689

SALFORD M5 OPD

More contact details

Summary of Dixons Carphone Customer Service Calls

57 TOTAL
CALLS
00:00 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dixons Carphone?

Request for Information Question:

  • “I want to know what I'm paying for”
  • “About my insurance”
  • “About a Direct debit”

Payments and Charges Question:

  • “Direct debit check”
  • “Payment”
  • “Direct debit”

Shipping and Delivery Question:

  • “Delivery date”
  • “I am the contract waiting to delivery nobody contact for me please can you help me”
  • “I have all ready oder for mobile bt this mobile don't delivered in my home one mobile is delivered is yesterday bt worng item delivered qfter thaen we speak to today delivered but we say to i will try so please you will check it and today dilver m”

Product/ Service Question:

  • “Broken tv”
  • “To reclaim the insurance”
  • “My washing machine is faulty”

Activation/ Cancellation Question:

  • “Cancel care plan”

Other Question:

  • “Trade in”
  • “TV breakdown”
  • “Query”

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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