Contact Divi Resorts Customer Service

If you seek to contact the company via email, send a message to info@caribbeanreflections.nl. Please note that this is an email address for the European support group. Do you have feedback to share? Send it to comments@diviresorts.com. Travel agents who need to get in touch with the sales department should send their inquiries to wholesale@diviresorts.com.
Speaking about the support emails, the company has several of them. For example, the email for timeshare vacation owners is ownerrelations@diviresorts.com, while Divi Vacation Club members should send their inquiries to divi@clubreservations.com.

The corporate head office is located in Chapel Hill. The Divi Resorts headquarters address is Divi Hotels Marketing, Inc., 6320 Quadrangle Dr., Ste 210, Chapel Hill, North Carolina 27517, United States. In addition to its head office, the company has hotels in Aruba, Barbados, Bonaire, St. Croix, and St. Maarten. To contact a specific hotel, please visit the Divi Resorts website.

The Divi Resorts support services are available on weekdays from 8:00 a.m. to 5:00 p.m. EST. Customers can address their inquiries by phone during these hours. All email requests and questions are responded to according to this schedule as well. The usual hours may change due to the upcoming holidays, and you can get more information on that by contacting the company.

If you need assistance, you can use the Divi virtual assistant by clicking the message button in the lower right corner of the screen. To connect with a live customer care agent, click on the three horizontal lines at the top of the page and select the “Contact Us” option from the list. Then, you will get the full list of Divi Resorts' contact information for different kinds of inquiries. Follow the instructions on the screen to get in touch with the Divi Resorts support department.