Anaheim, California
7 comments
Not resolved

Very disturbing incident at the Disney junior show today at 12:30.A little boy ran up to the stage, I'd say he was about 4 years old, and rather than being stopped before getting to the top of the stairs he made it to the very top where a disney employee dragged him down by pulling his leg.

The little boy was startled and got up as his mother reached to grab him when the same woman yanked him by the arm. At this point his mother was already grabbing him and the yanking of the arm was just overdoing things, clearly it was anger rather than a safety thing. I stayed after the show to speak to the woman and to her manager and they had every excuse from another person should have stopped him early on to preventing the little boy from falling in. While safety is a concern, physically abusing a small child is never the answer.

The woman seemed angry as she yanked the little boy by the arm.

I'm absolutely horrified with the way the situation was handled...From posting on Disney Facebook group I've learned that this has happened before.

Review about: Disney California Adventure Disney Junior Show.

Review #776145 is a subjective opinion of a user.

PRODUCT OR SERVICE
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Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
Tampa, Florida, United States #1279058
Disney is big corporation that. Hires. Many. . They should have control and training.. There are many customers but the mother should have control. And. what. should the outcome be.
Anonymous
Venice, Florida, United States #1177867
Sounds like the kid should have been on a leash.
Anonymous
#1155140
The kid was an out of control brat that should have not been allowed to run up there. This is on the parents not Disney. They should not have had to pull the heathen brat down. Suck it up buttercup this is all the parents and that awful out of control brats fault. Disney is not at fault. people need to control their monsters.
Anonymous
#1114692
This is not a "customer service" site, you ***. For the third time, stop meddling, and MIND YOUR OWN BUSINESS!!!! None of this even concerns you. Time to move on now!!
Anonymous
#1099707
the woman might have been scared, causing you to think she is angry. jerking the child's arm was reactionary to save him. He absoutely could have fallen. The anger you saw was not abuse, but fear and reaction. let his mama handle it
bobs2015
This is called meddling in affairs that do not concern you. If the mother of the child has a problem, let her do the complaining, not you. My mother used to say "mind your own business, not others."
Anonymous
#1099508
Well now I'm enraged by this!! So enraged, in fact, that I intend to stay up ALL NIGHT posting comments on hundreds of unrelated social media sites complaining!
I really feel like I should get some sort of compensation for this! Is there a manager on this site? No??? Oh, what HORRIBLE CUSTOMER SERVICE!!!!

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