Disney California Adventure - Disney Junior Show Staff handles toddlers rough

1 of 2 Disney California Adventure reviews

Very disturbing incident at the Disney junior show today at 12:30.A little boy ran up to the stage, I'd say he was about 4 years old, and rather than being stopped before getting to the top of the stairs he made it to the very top where a disney employee dragged him down by pulling his leg.

The little boy was startled and got up as his mother reached to grab him when the same woman yanked him by the arm. At this point his mother was already grabbing him and the yanking of the arm was just overdoing things, clearly it was anger rather than a safety thing. I stayed after the show to speak to the woman and to her manager and they had every excuse from another person should have stopped him early on to preventing the little boy from falling in. While safety is a concern, physically abusing a small child is never the answer.

The woman seemed angry as she yanked the little boy by the arm.

I'm absolutely horrified with the way the situation was handled...From posting on Disney Facebook group I've learned that this has happened before.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reason of review:
Poor customer service
Product or service
Disney California Adventure Disney Junior Show
Review category
Theme Parks
review #776145

Author wants to be contacted by the company. Learn more

Had an experience with Disney California Adventure? Submit review ›
Helpful? 1 Yes 1 3 No 3
Had the same issue 1 Yes 1
1 of 2 Disney California Adventure reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Anonymous

May 06 #1155140

The kid was an out of control brat that should have not been allowed to run up there. This is on the parents not Disney. They should not have had to pull the heathen brat down. Suck it up buttercup this is all the parents and that awful out of control brats fault. Disney is not at fault. people need to control their monsters.

5 0 Reply
Anonymous

Feb 19 #1114692

This is not a "customer service" site, you ***. For the third time, stop meddling, and MIND YOUR OWN BUSINESS!!!! None of this even concerns you. Time to move on now!!

1 0 Reply
Anonymous

Jan 23 #1099707

the woman might have been scared, causing you to think she is angry. jerking the child's arm was reactionary to save him. He absoutely could have fallen. The anger you saw was not abuse, but fear and reaction. let his mama handle it

5 2 Reply
bobs2015

Jan 23 #1099570 Saginaw, Michigan, United States

This is called meddling in affairs that do not concern you. If the mother of the child has a problem, let her do the complaining, not you. My mother used to say "mind your own business, not others."

3 2 Reply
Anonymous

Jan 23 #1099508

Well now I'm enraged by this!! So enraged, in fact, that I intend to stay up ALL NIGHT posting comments on hundreds of unrelated social media sites complaining!
I really feel like I should get some sort of compensation for this! Is there a manager on this site? No??? Oh, what HORRIBLE CUSTOMER SERVICE!!!!

2 2 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about Disney California Adventure.
Filing a new complaint about
×