Contact Discus Guy Customer Service

To read more: https://www.discusguy.com/shipping/

This website is operated by the Discus Guy. Throughout the site, the terms www.discusguy.com, www.discusguy.com and Discus Guy's' refer to the Discus Guy. The Discus Guy offers this website, including all information, tools and services available from this site to The Client of Discus Guy the user, conditioned upon The Client's acceptance of all terms, conditions, policies and notices stated here. By visiting Company's site and/or purchasing something from Website The Customer engage in Discus Guy's' "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using Company's website.

To read more: https://www.discusguy.com/terms-conditions/

A: Website ship through UPS for Overnight Delivery. A: Sorry- Website only ship within the USA. A: Company's business office is located in New Jersey. Discus Guy's' fish farm is located in New York. Most of Discus Guy's' fish ship from Company's New York location. A: Fish are packed in insulated boxes, with clean water and pure oxygen. Heat packs or cool packs are added at no additional cost when necessary. www.discusguy.com have had extreme cases where packages have been delayed and still survived. While Discus Guy would never intentionally put Company's fish in that situation, delays are sometimes inevitable. For that reason, The Company take the utmost care in how www.discusguy.com package Company's fish. A: Once The Customer's fish order has been prepared for shipment, The Client will receive a tracking number by email. www.discusguy.com package them with pure oxygen and pack them in insulated boxes. It is best to have someone home when the fish arrive, so that The Client's package does not sit outside The User's door in the hot or cold weather.

To read more: https://www.discusguy.com/faqs/