Depending on the nature of their concern, clients can use one of the following department-specific helplines for consultation. To contact Discovery Cove customer service for app support, please call the toll-free number at 1-888-800-5447. Those inquiring about hotel packages can reach out to us at 1-407-401-8477. To contact the travel advisors for queries and concerns, call 1-407-982-3944 or 1-407-513-4600 during office hours. The Discovery Cove phone number 1-407-363-2600 is active for job and career-related inquiries. Consumers with legal issues and inquiries can reach the relevant agent at 1-800-425-8622. Lastly, 1-407-370-1280 is the number for international guests to contact for sales and reservations.
Like the Discovery Cove support numbers, the company has published email addresses for specific departments. To request app support from our customer service team, email appsupport@discoverycove.com. Those consulting for queries about travel advisers can write to travelagents@seaworld.com. For queries about group event sales, contact the relevant department at groupevents@seaworld.com. Users can also submit similar requests to dco-guestrelations@discoverycove.com during Discovery Cove's operating hours. The email privacy@seaworld.com is for legal and privacy inquiries. Individuals with media-related concerns can request assistance by emailing discoverycove@hayworthpr.com.
Discovery Cove customer service is available at the company headquarters at 6000 Discovery Cove Way, Orlando, Florida 32821, United States. Consulting them in person is best for complex and sensitive issues. Users can also resolve such concerns by sending a letter to the Discovery Cove address, P.O. Box 690129, Orlando, Florida 32869. For similar purposes, you can also consult SeaWorld Parks & Entertainment, Inc. at 6240 Sea Harbor Drive, Orlando, Florida 32821. However, being relatively time-consuming, it is not ideal for urgent matters.
Discovery Cove support is available at the help desk, Monday through Sunday, from 7:00 AM to 5:00 PM. Clients who need to reach out via phone or in person can do so between these hours for efficient assistance. While emailing the agent is an option available outside office hours, the responses might only be within Discovery Cove's hours. Hence, to resolve your concern efficiently, it's best to browse the featured information on the company's website.
For an online consultation with Discovery Cove customer service, visit the company's website and click "Contact Us" on the homepage to be directed to a contact form. Once there, please provide all the required details, including your full name, address, city, state, postal code, email address, phone number, country, order number, and message. After completing the form, click Submit to relay your request during the Discovery Cove hours. Users should note that the request may take approximately five days to be reviewed and addressed. This time can also vary depending on the emails received daily.
