Discover Cars Phone Numbers and Emails

General Info:

  • +44 203 936 3497

Discover Cars Email:

General Info
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Discover Cars Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Discover Cars Customer Service is rated at 3.3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    69% phone 31% email
  • The best phone number to call Discover Cars is 442039363497.

  • The longest wait times are on Thursday, while the shortest are on Wednesday.

  • Be prepared for the call as Discover Cars may ask you for the following information to identify you as a customer: order id.

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PissedConsumer Club

Contact Information

Discover Cars Website:

Discover Cars Help Center:

Corporate Office Address:

Discover Car Hire LTD.
K.Ulmana gatve 2
Riga, Riga LV-1004
Latvia

Discover Cars Rating Based on 7 Reviews

Rating details

3.3
more details
Reliability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Customer service

Rating stats

Rating trend

How Good is Discover Cars's Customer Service?

Tetsuo Tlo
Tetsuo Tlo
Feels Disappointed | Jul 12, 2024

Very disappointed that they didn’t highlight/ emphasize the need for an international driver’s license to rent the vehicle through their supplier (Target Rent). This not only cost us our deposit, but it doubled the cost of our new rental through our last minute supplier.

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Isayah Kgz
Isayah Kgz
Feels Disappointed | Jun 11, 2024

I can only say once I receive my refund

Read full quote

Summary of Discover Cars Customer Service Calls

72 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Discover Cars?

Refund Question:

  • “Refund”
  • “Pending Refund”

Payments and Charges Question:

  • “Payment Questiob”
  • “Billing”
  • “Over charge”

Shipping and Delivery Question:

  • “I didn't receive the confirmation number”
  • “Car hire not received”

Cards Question:

  • “Credit card”

Product/ Service Question:

  • “Budget car rental in Funchal, Madeira, would not release the vehicle I had booked and paid for in advance without me paying an additional Euro 2420 for insurance despite the fact that I had already paid excess waiver for insurance with Discover Cars.”
  • “Unable to write them because of the bug in their system”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Company canceled my reservation without any reason”

Request for Information Question:

  • “Ask about credit cards”

Staff Question:

  • “Customer service”

Other Question:

  • “Voucher lost”
  • “Issue with pickup”
  • “Cannot receive car”

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