Discount Power Phone Numbers and Emails

Toll-Free Number:

  • (877) 455-4674

Discount Power Email:

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Discount Power Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Discount Power is 8774554674.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • People call Discount Power mainly because of staff, activation/ cancellation, payments and charges.

View full overview ›

How to Contact Discount Power Customer Service?

Most Popular Number:

(877) 455-4674
Total calls: 27 Issue resolved: 1 Last call: Jul 10, 2024

The Discount Power customer service phone number is (877) 455-4674. This is the direct line to reach the Discount Power customer service department. When you call this number, you will be connected with a customer service representative who can assist you with any questions or concerns you may have about your account, your service, or any other issues related to Discount Power.

It is important to note that the response time may vary depending on the nature and complexity of your inquiry. For faster service, it's recommended to call during non-peak hours or to have your account information readily available when you call.

The Discount Power corporate office is located at 910 Louisiana St, Houston, TX 77002, USA. This is the central location where the company's executive team and administrative staff operate. If you have any formal correspondence or official business with Discount Power, this is the address you should use.

However, it's important to note that this address is not typically used for customer service inquiries. For questions or concerns related to your service, it's recommended to call the Discount Power customer service phone number instead.

Discount Power's business hours are daily, from 7:00 AM to 10:00 PM Central Time. These are the hours during which the Discount Power customer service team is available to assist with inquiries and issues.

Remember, it's always best to call during non-peak hours if you want to avoid waiting on hold. Also, having your account information readily available when you call can expedite the process and make your call more efficient. If you need help outside of these hours, you can visit the Discount Power website for additional resources, or call back during operating hours.

PissedConsumer Club

Contact Information

Discount Power Website:

Discount Power Help Center:

Corporate Office Address:

Discount Power
910 Louisiana St, 5757 Woodway, Suite 270
Houston, Texas 77002
United States

Other Info (opening hours):

M-F 8am - 5pm CST

By Mail:
P.O. Box 2229

Houston, TX 77252-2229

More contact details

Fax:

1-877-619-0161

Discount Power Rating Based on 2 Reviews

Rating details

1.2
more details
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Additional Fees

Rating stats

Rating trend

Summary of Discount Power Customer Service Calls

29 TOTAL
CALLS
00:17 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Discount Power?

Payments and Charges Question:

  • “Pay My Bill”
  • “To pay my bill”
  • “Fraud charge on my name”

Staff Question:

  • “New service”
  • “Transfer service”
  • “Need my service switch back to my previous address”

Activation/ Cancellation Question:

  • “Call to cancel deferred payment plan”

Request for Information Question:

  • “Speak with a representative”

Cards Question:

  • “Updare my credit card”

Other Question:

  • “Servive”
  • “An Extension”
  • “Power outage”

About

Summary

Discount Power is a retail electricity provider. The company was founded in 2009. Its headquarters is based in Houston, Texas, USA. Discount Power serves residential, commercial and industrial customers across the Texas area. The company offers Value Plus and Value Green fixed plans. Switching to Discount Power takes up to 7 business days depending on customer meter type. A renewal form should be filled in on the company website to renew Discount Power service. The company can make refund only if electricity is not delivered .Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also pay by Check, Money Order, and Auto-Pay.

Discount Power reviews and complaints

Discount Power is ranked 412 out of 2101 in Utility category

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