Contact Direct Wood Flooring Customer Service

The Direct Wood Flooring email address is cs@directwoodflooring.co.uk. If you have any kind of consumer inquiries or issues, send them to this address. For assistance with sales-related questions or to contact the corporate sales team, please send a message to sales@directwoodflooring.co.uk. In case of having legal issues, please email the company at data@connectionflooring.co.uk.

The Direct Wood Flooring customer support department is available 7 days a week. You can get consumer assistance from 9 a.m. to 6 p.m. Monday through Thursday and from 9 a.m. to 5 p.m. on Friday. On weekends, the customer service agents are available between 10 a.m. and 4 p.m. The corporate delivery team operates between 8.30 a.m. and 2 p.m. on Mondays and from 8.30 a.m. to 5 p.m. Tuesday through Friday. Customers can contact the company by phone, via email, and live chat during these hours.

Besides sending their questions via email, clients can connect with the support department via the Direct Wood Flooring live chat. To start the chat, simply click on the “Contact Us” button at the bottom of the page and select the “Live Chat” option below. You can also submit a sales inquiry or leave feedback via one of the contact forms.