Contact Direct Travel Customer Service
Direct Travel Phone Numbers and Emails
Toll-Free Number:
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(800) 366-2496Paramus Meetings Air
Business Sales:
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(952) 746-3500Minneapolis
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(201) 847-9000Paramus
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(408) 286-2633 ext 1San Jose
Direct Travel Emails:
Direct Travel Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Direct Travel is 8003662496. 92% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Thursday. The average call time is 10 minutes.
People call Direct Travel mainly because of return/ replace, request for information, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Direct Travel is 8003662496. 92% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Thursday. The average call time is 10 minutes.
People call Direct Travel mainly because of return/ replace, request for information, shipping and delivery.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Direct Travel is getdirect@dt.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Direct Travel Website:
Direct Travel Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
Minneapolis, MN
7900 Xerxes Ave South, Suite 1200
Minneapolis, MN 55431
Paramus, NJ
95 North State Route 17, Suite 105
Paramus, NJ 07652
Toronto, Canada
251 Consumers Road, Suite 700
Toronto, Ontario M2J 4R3
Montreal, Canada
400, av. Sainte-Croix, bureau 1300
Montreal, QC H4N3L4
San Jose, CA
1723 Hamilton Ave
San Jose, CA 95125
Summary of Direct Travel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Direct Travel?
Return/ Replace Question:
- “Trip change”
- “Change flight”
- “Change of flight”
Shipping and Delivery Question:
- “E-Ticketing haven't received”
- “Delay”
- “Flight delayed”
Request for Information Question:
- “Help with hotel cost”
- “Question the possible booking”
Product/ Service Question:
- “Re book a flight”
Other Question:
- “Funds being accidently sent”
- “Check-in details query”
- “Booking room”
Compare Direct Travel Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.