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Contact Direct Travel Customer Service

How to Reach a Person at Direct Travel

Verified Contact Information

Toll-Free Number:

  • 1-800-366-2496
    Paramus Meetings Air
Call Now
Send Message

Business Sales:

  • 1-952-746-3500
    Minneapolis
  • 1-201-847-9000
    Paramus
  • 1-408-286-2633 ext 1
    San Jose
  • +1 514 748 2522
    Montreal
  • +1 416 487 5385
    Toronto

Events/ Guest Relations:

  • 1-952-746-3563
    Minneapolis
  • 1-800-919-0075
    Paramus Meetings Land

General Info:

  • 1-800-223-1632

Legal:

  • 1-303-867-1641
    Copyright Infringement Inquiries

Sales/ Reservations:

  • 1-952-746-3562
    Minneapolis
  • 1-201-331-6755
    Paramus
  • 1-408-286-2633 ext 2
    San Jose

General Info:

getdirect@dt.com

Legal:

ccpainquiries@dt.com
CCPA Inquiries
bchilton@dt.com
Copyright Infringement Inquiries
gdprinquiries@dt.com
GDPR Inquiries
privacy@dt.com
Privacy Inquiries

Direct Travel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Direct Travel Phone Number
1 (800) 366-2496
Average Calls duration
10 minutes
Most Popular Direct Travel Email Address
getdirect@dt.com
Issue Resolution Rate
Low (13% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
View full overview

How to Contact Direct Travel Customer Service?

Most Popular Number:

(800) 366-2496
Paramus Meetings Air
Total calls: 24 Issue resolved: 1 Last call: Jul 9, 2026

Direct Travel provides travel management services with an aerial view of customer programs. The company maps out the customers' business travels, pinpoint gaps, and blueprints the solutions that lead to results. They have a toll-free helpline, 1-800-366-2496, to contact the business agent for queries and concerns. Direct Travel customer service agents are active in the company branches in multiple cities. To contact the business representative in the company office in Minneapolis, 1-952-746-3500 is the helpline.
People who want to talk to the sales agent in Paramus can dial 1-201-847-9000 during office hours. Individuals seeking to contact the company branch in San Jose can use the Direct Travel telephone number, 1-408-286-2633 ext 1, to message or call between office hours. For the customer care team in Montreal, +1-514-748-2522 is the number available to contact.
The company has published three different helplines to contact their offices for issues related to sales and reservations. For their branch in Minneapolis, 1-952-746-3562 is the helpline. Customers who want to discuss business-related queries with the company agent at the Paramus branch can dial 1-201-331-6755 between office hours. Lastly, people seeking to contact the business agent at their San Jose branch can use the number 1-408-286-2633 ext 2 to message or call during office hours.

Direct Travel company has published four official email addresses to contact for different matters. Customers who want general information about the company policies and services can use the email address getdirect@dt.com to write to the business agent. For legal inquiries, use one of the three published email addresses based on the nature of the issue. Individuals with CCPA inquiries can email ccpainquiries@dt.com to connect with an agent from the respective department. For GDPR inquiries, gdprinquiries@dt.com is the email to use. If the purpose of contact is a privacy inquiry, write to the respective agent at privacy@dt.com. You can also connect with Direct Travel customer service online by filling out the form on the Contact Us page of the company website. That would help you discuss your queries with the support team in detail.

The company has multiple offices in different regions, but its headquarters is at 7430 East Caley Ave, Suite 320E, Centennial, Colorado 80111, United States. Visiting the Direct Travel headquarters is recommended to discuss critical concerns related to any of its offices or to get information regarding the company's services and policies. Customers with general issues and inquiries can contact the business agent at the Direct Travel location in their region. People in Minneapolis can visit the company address at 7900 Xerxes Ave South, Suite 1200, Minneapolis, MN 55431, to discuss their issues with the business representative.
The address for the Direct Travel office in Paramus is 95 North State Route 17, Suite 105, Paramus, NJ 07652. Individuals in Canada can visit the respective company branch in Toronto at 251 Consumers Road, Suite 700, Toronto, Ontario M2J 4R3. Direct Travel company has another branch in Canada at the address 400, av. Sainte-Croix, bureau 1300, Montreal, QC H4N3L4. Lastly, to discuss your issue with the Direct Travel customer service at San Jose, visit the address 1723 Hamilton Ave, San Jose, CA 95125, during office hours. That would ensure an effective solution to your concern.

The Direct Travel company provides 24-hour customer support by phone and email. Customers facing issues connecting with the support team can also benefit from their automated voice calls for information. You can also visit the company website for information about the Direct Travel locations and their contact details. That will also aid in self-help for resolving your issues through the detailed information provided on the website. Consider calling the company representative for an efficient response if the query is urgent.

PissedConsumer Club

Contact Information

Direct Travel Website:

Direct Travel Help Center:

Corporate Office Address:

Direct Travel Inc
7430 East Caley Ave, Suite 320E
Centennial, Colorado 80111
United States

Other Info (opening hours):

Locations:

Minneapolis, MN

7900 Xerxes Ave South, Suite 1200

Minneapolis, MN 55431

Paramus, NJ

95 North State Route 17, Suite 105

Paramus, NJ 07652

Toronto, Canada

251 Consumers Road, Suite 700

Toronto, Ontario M2J 4R3

Montreal, Canada

400, av. Sainte-Croix, bureau 1300

Montreal, QC H4N3L4

San Jose, CA

1723 Hamilton Ave

San Jose, CA 95125

More contact details

Summary of Direct Travel Customer Service Calls

26 TOTAL
CALLS
10:16 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Direct Travel?

Return/ Replace Question:

  • “Change flights”
  • “Trip change”
  • “Change flight”

Shipping and Delivery Question:

  • “E-Ticketing haven't received”
  • “Delay”
  • “Flight delayed”

Request for Information Question:

  • “Help with hotel cost”
  • “Question the possible booking”

Product/ Service Question:

  • “Re book a flight”

Other Question:

  • “Funds being accidently sent”
  • “Check-in details query”
  • “Booking room”

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