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Contact Direct Line Group Customer Service

Direct Line Group Phone Numbers and Emails

Customer Service:

  • +44 303 123 1113

General Info:

  • +44 113 292 0667
Send Message

Direct Line Group Emails:

Technical Support
enquiries@directlinegroup.co.uk
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Direct Line Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Direct Line Group is 443031231113. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Tuesday, while the shortest are on Thursday and Monday.

  • People call Direct Line Group mainly because of product/ service, activation/ cancellation, payments and charges.

PissedConsumer Club

Contact Information

Direct Line Group Website:

Direct Line Group Help Center:

Corporate Office Address:

Direct Line Group
Churchill Court, Westmoreland Road
Bromley, Kent BR1 1DP
United Kingdom

Other Info (opening hours):

Other Location:

Direct Line House, 14-18 Cadogan Street,

Glasgow, Scotland G2 6QN, GB


10 Livery Street,

Birmingham, England B3 2NU, GB


Direct Line House, 14-18 Cadogan Street,

Glasgow, Scotland G2 6QN, GB


Crown House, 145 City Road,

London, EC1V 1LP, GB


The Wharf, Neville Street,

Leeds, West Yorkshire LS1 4AZ, GB


Direct Line House, The Headrow,

Leeds, Yorkshire LS1 8HZ, GB

More contact details

Direct Line Group Rating Based on 1 Review

Rating details

2.6
more details
Price Affordability
Product or Service Quality
Location
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Direct Line Group Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Direct Line Group?

Product/ Service Question:

  • “Van insurance”
  • “Change insurance details”
  • “Car insurance query”

Activation/ Cancellation Question:

  • “To cancel a policy”
  • “Renewal quote”

Payments and Charges Question:

  • “Missing money off my card”

Return/ Replace Question:

  • “Changing car”

Other Question:

  • “Quote”
  • “Query”
  • “Existing van claim”

Compare Direct Line Group Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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