Direct Express Issued A Fradulent Debit Card Using My Information

86 of 124 Direct Express reviews

On or before January 28, 2016, Direct Express issued someone in Miami, FL a debit card using my information.The ONLY way to do that is someone would have to know my SSN, birthdate AND pin number.

Something smells fishy and it ain't me!! How could they do that knowing I live in GA!! So, today 2/3/16 my disability check, $851.00 was withdrawn from my account from an ATM in Midtown Miami. I've lived in GA all my life.

When I finally talked to someone at Direct Express, they told me it would take 45-90 for a dispute to be granted. REALLY??? I'm on disability for a reason. SSA was no help.

The nasty rep I spoke told me once SSA releases funds to Direct Express, it's out of their hands. That BS!! If you contract Direct Express, they should be governed in some way by the SSA!! Don't *** on me and tell me it's rain; I know the difference.

With all the complaints I've read on here, something needs to be done about Direct Express. I sent emails to the U.S.

Department of Treasury and The White House.This is ridiculous.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Website
Diversity of Products or Services
Reliability
Customer service
Staff

  • What I liked
      No items
  • What I disliked
    • I hate direct express

Reason of review:
Debit card was issued to someone using my personal information.
Preferred solution:
Full refund
Monetary loss:
$851
Product or service
Direct Express Debit Mastercard
Review category
Cards
review #783274

Author wants to be contacted by the company. Learn more

Had an experience with Direct Express? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 0 Yes 0
86 of 124 Direct Express reviews
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about Direct Express.
Filing a new complaint about
×