Direct Energy - ALMOST DOUBLED MY DUKE ENERGY COST
MY WIFE SIGNED UP WITH THEM TO LOWER ENERGY COSTS AT 5.49 CENTS PER KILOWATT VERSUS DUKES 6.25 CENTS PER KILOWATT NOW THEY WANT 10.99 CENTS PER KILOWATT VERUS DUKES 6.04 CENTS CONTRACT SAYS I CAN CANCEL ANYTIME WITH NO TERMINATION FEE WHEN WE CALLED THEM SOME FORIEGNER SAID IT WOULD BE 1 OR 2 MONTHS TOO CANCEL AND A 99.00 CANCELLATION FEE I SAID NO CANCEL NOW AS PER CONTRACT AND I WILL PRORATE COST WELL I GOT MY ELECTRIC BILL FOR 812.00 AND ABOUT HAD A STROKE THERE WAS 275.00 TO DIRECT ENERGY FOR NOTHING IM GOING TO PRORATE AND SEND PAYMENT IN ILL LET KNOW WHAT HAPPENS.......BUYER BEWARE
Reason of review: Not as described/ advertised.
Location: Englewood, Ohio
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