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Contact Direct Communications Customer Service

Direct Communications Phone Numbers and Emails

Toll-Free Number:

  • (800) 245-4329
Call customer service
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Customer Service:

  • (208) 548-2345

Technical Support:

  • (208) 548-2683

Direct Communications Emails:

Accounting/ Billing
Customer Service
General Info
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How to Contact Direct Communications Customer Service?

Most Popular Number:

(800) 245-4329
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PissedConsumer Reporter

Direct Communications provides several contacts that you can use for solving various issues. Have some questions or inquiries regarding sales, billings, phone service & repairs? Or do you need customer care support? Dial 208-548-2345. The internet tech support is available at 208-548-2683 and 1-800-825-7137. If you need to get in touch with the company’s main office, dial one of the following phone numbers: 208-548-2345 or 1-800-245-4329 (toll-free). You can also send a Fax to 208-548-9911. To reach the Utah’s office, call 801-789-2800. If you need to reach the office in Paris, dial 208-945 8035.

If you need customer service or tech support, send a letter to the following Direct Communications email: support@directcom.com. For sales, apply to the company at info@directcom.com. Have billing-related questions? Send a letter to billing@directcom.com.

The Direct Communications headquarters is located at the following address: 150 S Main Street
PO BOX 269 Rockland, Idaho 83271. The company also has branch offices. If you are in Pocatello, go to 4978 Rainbow Ln, Pocatello, Idaho. The Maine’s office is located at 129 Main Street Unity, Maine 04988. Are you in Utah? Go to 3726 E Campus Drive, Ste A Eagle Mountain, Utah 84005. The branch location in Paris is at 648 ½ North Main Paris ID 83261.

The Direct Communications customer service and sales lines are open Monday through Friday from 8 a.m. to 5 p.m. GMT-6. As for tech support, it is available 24/7. The doors of the main office are open from 8 a.m. to 5 p.m. GMT-6. The Utah office operates during the following business hours: Monday through Friday from 7:30 a.m. to 5:30 p.m. GMT-6. The branch location in Paris is open Monday through Friday from 8 a.m. to 5 p.m. Central European Time.

Direct Communications Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Direct Communications is 8002454329. 60% of consumers used this number to address their issues and concerns.

  • People call Direct Communications mainly because of activation/ cancellation, request for information, shipping and delivery.

PissedConsumer Club

Contact Information

Direct Communications Website:

Direct Communications Help Center:

Corporate Office Address:

Direct Communications
150 S Main
Rockland, Idaho 83271
United States

Other Info (opening hours):

Customer Service

Monday- Friday 8-5pm

Technical Support

24 hours a day / 7 days a week


More contact details

Direct Communications Rating Based on 1 Reviews

Rating details

1.0
more details
Discounts and Special Offers
Warranty
Value for money
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Rating stats

Rating trend

Summary of Direct Communications Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Direct Communications?

Request for Information Question:

  • “Support”

Activation/ Cancellation Question:

  • “Cancel service”

Product/ Service Question:

  • “Internet is out”

Shipping and Delivery Question:

  • “No ETA on a downed service”

Compare Direct Communications Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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