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I am a physician who was purchasing expensive capital equipment from the laser company, Cynosure. I did not have any previous knowledge or experience with Direct Capital. They were the partnering company who was running credit checks and doing the lease financing for Cynosure. I was given a final price and asked to sign the sales agreement,which had no financing or interest rates On it on the day of the sale at the conference I was attending and thought that the only role Direct capital was playing was to check my credit and offer me financing options. I was not given any other papers that day. Not even a copy of the sale agreement. While driving home, I called the rep for Cynosure and asked for a copy of all papers to be faxed or emailed to me. In the meantime, on the third day after the sale the delivery men showed up at my office and on their way out asked me to sign a paper saying I have received all the equipment intact and in new condition.

The long and very sad story is that I found out that Direct capital had in fact taken the liberty to complete the lease and financing without ever showing me an interest rate, nor with me signing anything that had that info on it!!!

In fact the only place they tricked me into signing was the delivery form. There was a small paragraph with smaller font at the bottom of the page where they put down, (almost as an afterthought or a side note!!!!) the "finance rate" , which is a vague term used for calculating an interest rate. This , by the way , ended up being 13 % !!!

I had and still have a business line of credit with a prime + 0 interest rate through my own bank that I wanted to use for financing.

This was a $40,000 education that I will never forget.

I will also never forget the names Direct Capital and Cynosure. Shady companies are always in bed with each other. It's very sad that corporations need to lie, cheat and steal. There is plenty of money to be made while abiding by moral and ethical standards.

Neither company did anything to resolve or better this situation. I hope they pay for their actions.

I wish someone would start a class action suit against them.

I am a practicing doctor in PA.

Reason of review: Pricing issue.

Location: Lancaster, Pennsylvania

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