Contact Direct Auto Insurance Customer Service
Direct Auto Insurance Phone Numbers and Emails
Toll-Free Number:
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(877) 463-4732
Customer Service:
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(877) 756-663724/7 Roadside Assistance
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(855) 963-1683Emergency Protection Plans
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(844) 961-9453Medicare
Direct Auto Insurance Emails:
How to Contact Direct Auto Insurance?
Most Popular Number:
| Total calls: 38 | Issues resolved: 2 | Last call: Apr 28, 2025 |
Direct Auto Insurance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Direct Auto Insurance is 8774634732. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday and Wednesday. The average call time is 3 minutes.
People call Direct Auto Insurance mainly because of request for information, product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Direct Auto Insurance is 8774634732. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday and Wednesday. The average call time is 3 minutes.
People call Direct Auto Insurance mainly because of request for information, product/ service, payments and charges.
25% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Direct Auto Insurance is service@directauto.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Direct Auto Insurance Website:
Direct Auto Insurance Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 8:00pm CST
Saturday: 10:00am - 4:00pm CST
Mailing Addresses:
Attn: PIP Department
P.O. Box 2989
Clinton, IA 52733
Attn: Claims Department
P.O. Box 1623
Winston Salem, NC 27102
Fax:
Summary of Direct Auto Insurance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Direct Auto Insurance?
Request for Information Question:
- “Checking policy”
- “Need to speak”
- “Add a vehicle to my policy I want to know how much”
Payments and Charges Question:
- “Pay bill”
- “Payment”
- “Billing issue”
Product/ Service Question:
- “Policy”
- “Insurance”
- “I keep getting the run around on my claim and already did the work to move the process along like take my car in shop for pictures ordered the police report and been call daily”
Account Question:
- “Not able to login”
Other Question:
- “Proof of Address”
- “Claim”
- “Claims”
Compare Direct Auto Insurance Customer Service To
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