Jakarta, Jakarta
0 comments
100% full Not resolved

On 9th Otober I ordered (No 692P0311672-DD) extension tubes for macro photography at a total cost of USD 68.37 from Dinodirect a hongkong based online company and paid with my Citibank Mastercard

When the goods arrived I found that though it was claimed that it works with autofocus zoom lenses, it would not work. Even with prime lenses it would not work. Fitting the extender tube to lens was also difficult and risked breaking the lens

In short a lousy product. When i complained, they first wanted a photo graph. I sent this. Then they wanted a video. I sent this. Then they send me a link to a forum, in which lots of customers had complained and yielded no useful info. When I insisted on replacement they have offered me USD 10 gift voucher to be used against future purchase

Beginning of the year I bought a smart watch which cost around 50 USD. It conked out after 3 weeks. I complained and the same procedure was followed. Photo wanted, then video wanted etc. What for ? to prove a product had conked out? In the end they offered me a vouched for usd 10 also

As can be seen this company specializes in shoddy goods. They do not replace of give refunds.

I wish to make potential customers aware.

I can provide email trail with their customer service etc

Regards

A.George

Review about: Macro Photography Extension Tube.

I didn't like: Lousy.

Review #747162 is a subjective opinion of a user.

1.2
Exchange, Refund and Cancellation Policy
Turnaround Time
Additional Fees
Discounts and Special Offers
Diversity of Products or Services
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $100
Preferred solution Full refund

Had an Experience with Dinodirect?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like