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Contact Dimplex Customer Service

Dimplex Phone Numbers and Emails

Toll-Free Number:

  • (800) 668-6663
    Dealer Services
Call customer service

Customer Service:

  • (888) 346-7539

Dimplex Email:

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Dimplex Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Dimplex is 8883467539. 51% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call Dimplex mainly because of product/ service, return/ replace and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Dimplex Help Center:

Corporate Office Address:

Glen Dimplex Americas Ltd
1367 Industrial Road
Cambridge, Ontario N3H 4W3
Canada

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 a.m. - 4:30 p.m. EST

More contact details

Dimplex Rating Based on 2 Reviews

Rating details

2.5
more details
Customer service
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Dimplex Customer Service Calls

37 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dimplex?

Product/ Service Question:

  • “Product information”
  • “Broken flicker rod”
  • “Non working fireplace”

Return/ Replace Question:

  • “Need replacement parts”
  • “Need to Speak To someone About portable fireplace”

Request for Information Question:

  • “Technical support”
  • “Check on a back order”

Other Question:

  • “Cool air”
  • “Dimplex fires”
  • “Parts”

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