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Contact Dime Customer Service

Dime Phone Numbers and Emails

Toll-Free Number:

  • (800) 321-3463
Call customer service

Customer Service:

  • (833) 613-0439
    Enroll in Online Banking
  • (631) 537-3663
    For Balance Inquiries

Dime Email:

Customer Service
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How to Contact Dime?

Most Popular Number:

(800) 321-3463

The main Dime phone number for customer support is 1-800-321-3463. This is the customer support line designed for general inquiries, services, and other matters. To enroll in online banking, call 833-613-0439. You can also use this line to report a lost or stolen debit card and to make a debit card travel notification. For 24/7 balance inquiries, please dial 631-537-3663. Dime support is designed for inquiries requiring immediate resolution. For less critical matters, use written options.

The Dime customer service team is available for written support via dimesupport@dime.com. This is where you can resolve most of the inquiries related to the company’s services. When composing your letter, be sure to include relevant details such as your name, email address, and a brief description of your inquiry. Use the mentioned Dime email to send non-urgent matters. For an immediate resolution, it’s better to use phone communication.

Dime's hours of operation are Monday through Friday from 8 a.m. to 5 p.m. and from 9 a.m. to 1 p.m. Regarding the "Get Balances" line and the telephone number for servicing customer-related reporting of a lost or stolen debit card or disputing a debit card charge, they are available 24/7.

There are several ways to contact Dime online. If you need immediate assistance to resolve your inquiry, navigate to the bottom menu of the Dime website. There, you’ll see the clickable support number. Additionally, you can click on the “Contact Us” button at the bottom and follow one of the phone or email Dime contacts there.

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Contact Information

Dime Website:

Dime Help Center:

Corporate Office Address:

Dime Community Bank
898 Veterans Memorial Highway, Suite 560
Hauppauge, New York 11788
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am - 5:00pm

Saturday: 9:00am - 1:00pm

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