Digicel Group Phone Numbers and Emails

Customer Service:

  • +1 876 619 3444
    From Non-Digicel Mobile and Landlines
  • +1 876 619 5000
  • +1 876 380 7626
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Digicel Group Emails:

Customer Service
Privacy Inquiries
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Digicel Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    69% phone 31% email
  • The best phone number to call Digicel Group is 18766193444. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • People call Digicel Group mainly because of product/ service, activation/ cancellation, payments and charges.

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Contact Information

Digicel Group Website:

Digicel Group Help Center:

Corporate Office Address:

Digicel Group
14 Ocean Boulevard

Digicel Group Rating Based on 3 Reviews

Rating details

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Product or Service Quality
Coverage Area
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Digicel Group Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Digicel Group?

Product/ Service Question:

  • “Disconnection of my number”
  • “To get back access to my voicemail”
  • “Disconnection 0f my chip”

Activation/ Cancellation Question:

  • “Need to cancel a prepaid”
  • “Activation”
  • “I just see dat I have put on a 7 day plan but I didn't renews the plan put it's on I have Wi-Fi at my home so uncoils please cancel the plan and send me back the credit please.”

Request for Information Question:

  • “Want to check if my phone number is still active”
  • “New costumer need confirmation on package Transferred my internet to my new address”

Payments and Charges Question:

  • “Bill”
  • “I paid my bill still no Internet”

Cards Question:

  • “Good morning! I just noticed tjat your company had sent a message in regatds taking away my sim card. I am going back to Jamaica on Tuesday June 25”

Refund Question:

  • “For a refund credit to a number i se d by mistake”

Staff Question:

  • “I purchased a roaming plan and still haven't been able to use the services. I want my money back”

Account Question:

  • “To stop the subscription for 18 usd per month”

Other Question:

  • “I'mHaving trouble roaming my phone”
  • “Need a roaming plan”
  • “Esim”

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