The company provides various Digi Key phone numbers for support. For general inquiries, order help, or technical assistance, dial the toll-free number 1-800-344-4539. This helpline is available twenty-four hours a day, seven days a week. Customers from South Africa can reach the Digi Key customer service team and speak to an expert at 1-218-681-7979. European Union customers can dial +3-153-484-9584 and share their concerns with an agent. If the agents cannot help the customers, they forward the call to the concerned department.
The Digi Key email address for sales inquiries is sales@digikey.com. The second email address connects customers to agents for any problem. This email address is customer.service@digikey.com. If you are in the EU, the company’s customer service team can be contacted at eu.support@digikey.com. For copyright infringement, emails should be addressed to copyrightclaims@digikey.com. Lastly, the email address to get help with privacy concerns is privacy@digikey.com. Once an email is shared, it takes the support team two to three working days to respond.
Customers can send mail to Digi-Key Corporation at 677 701 Brooks Avenue South, Thief River Falls, Minnesota 56701, United States. Customers can also book an appointment and meet the agent at this address. This Digi Key address can be used for customer service-related, business, and other formal issues. However, contacting the Digi Key customer service team via phone or email is advisable before mailing.
Digi-Key offers web support through its website's live chat feature. To contact Digi Key customer service representatives, click the Contact Us link at the bottom of the page. Then, click the chat icon. The chatbot helps you with the most common customer problems. If you don't get the solution, request to chat with a live agent. You may also search for their order status and retrieve helpful information from the Digi Key website to assist yourself.
