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Contact Diet Direct Customer Service

Diet Direct Phone Numbers and Emails

Toll-Free Number:

  • (800) 567-3438
Call customer service
Send Message
  • (910) 395-2452

Diet Direct Emails:

Customer Service
Legal
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Diet Direct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Diet Direct is 8005673438. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Tuesday.

  • People call Diet Direct mainly because of request for information, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Diet Direct Website:

Diet Direct Help Center:

Corporate Office Address:

Diet Direct, Inc.
3200 Corporate Drive
Wilmington, North Carolina 28405
United States

Other Info (opening hours):

Hours of Operation:

Monday - Friday: 9 am - 5 pm ET

More contact details

Diet Direct Rating Based on 2 Reviews

Rating details

1.0
more details
Value for money
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

Summary of Diet Direct Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Diet Direct?

Shipping and Delivery Question:

  • “No delivery”
  • “You put the wrong address on the package”
  • “Wrong items in order”

Request for Information Question:

  • “Requesting a catalog”
  • “Order status”
  • “Place an order”

Product/ Service Question:

  • “Buy product”

Activation/ Cancellation Question:

  • “I want to cancel my monthly orders”

Return/ Replace Question:

  • “Return”

Other Question:

  • “Place brand new customer order”
  • “Vitamin”

Compare Diet Direct Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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