Contact Diet Direct Customer Service
How to Reach a Person at Diet Direct
Verified Contact Information
Toll-Free Number:
-
1-800-567-3438
-
1-910-395-2452
Diet Direct Emails:
Customer Service
Legal
Diet Direct Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Diet Direct Phone Number
1 (800) 567-3438
Most Popular Diet Direct Email Address
hello@dietdirect.com
Issue Resolution Rate
Low (13% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
Call Volume by Day
View full overview ›
Diet Direct Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Diet Direct Phone Number | 1 (800) 567-3438 |
| Most Popular Diet Direct Email Address | hello@dietdirect.com |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Request for information, activation/ cancellation, shipping and delivery |
Call Volume by Day
Contact Information
Diet Direct Website:
Diet Direct Help Center:
Corporate Office Address:
Diet Direct, Inc.
3200 Corporate Drive
Wilmington,
North Carolina
28405
United States
Other Info (opening hours):
Hours of Operation:
Monday - Friday: 9 am - 5 pm ET
Summary of Diet Direct Customer Service Calls
20
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Diet Direct?
Shipping and Delivery Question:
- “No delivery”
- “You put the wrong address on the package”
- “Wrong items in order”
Request for Information Question:
- “Requesting a catalog”
- “Order status”
- “Place an order”
Product/ Service Question:
- “Buy product”
Activation/ Cancellation Question:
- “I want to cancel my monthly orders”
Return/ Replace Question:
- “Return”
Other Question:
- “Diet program”
- “Place brand new customer order”
- “Vitamin”
Compare Diet Direct Customer Service To
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Diet Direct